Brown & Joseph AR Management | an ARMStrong IS Company · 1 day ago
Subrogation Specialist
ARMStrong Insurance Services is the leading name in debt recovery and financial solutions, and they are seeking a Collection Subrogation Specialist to join their team. This role involves collecting outstanding balances, coordinating the resolution of disputed invoices, and escalating high-risk customer accounts when necessary.
Financial Services
Responsibilities
Communicate with businesses via the telephone and written correspondence
Complete activities such as phone calls, internet searches, third-party report reviews, etc., to obtain reliable contact information
Maintain minimum account work standards as assigned by Management
Negotiate claims’ resolution with insurance carriers, attorneys, and responsible parties
Establish agreements for lien releases
Establish monthly payment contracts
Prepare investigative correspondence
Acquire background information, when necessary
Qualification
Required
1 year of 3rd party collections and/or subrogation experience required
Exercise independent judgment
Negotiate settlements
Basic proficiency with Microsoft Office, data entry, and strong computer skills, Excel preferred
Critical Thinker
Strong attention to detail and goal-oriented
Ability to deescalate adverse situations
Strong interpersonal, communication, and organizational skills
Dependability
Customer Service experience is REQUIRED
Preferred
Excel preferred
Benefits
Benefits package with health, dental, vision, life, and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
Company
Brown & Joseph AR Management | an ARMStrong IS Company
Brown & Joseph is a national business-to-business debt collection agency based in the Chicago area.