Assistant Operations Manager (EWR) jobs in United States
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CLEAR · 1 day ago

Assistant Operations Manager (EWR)

positionNewark Liberty International Airport (EWR), 3 Brewster Rd, Newark, NJ 07114, USA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$27.50/hr - $27.50/hr
date1+ years exp

CLEAR is a company focused on creating frictionless experiences for its members, aiming to transform how people live, work, and travel. The Assistant Operations Manager will lead daily floor operations at the airport, ensuring compliance with security and customer service standards while coaching and managing the team.

BiometricsFacial RecognitionIdentity ManagementSecurity
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H1B Sponsor Likelynote

Responsibilities

Spend 80% of time on the floor in a customer-facing environment at the airport
Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity
Monitor & drive security, service & sales on each shift
Manage shift briefings, debriefs & huddles, as well as any changes, breaks, and rotations
Coach, mentor, and train the team to meet sales and customer service goals and standards
Oversee asset control & devices - understand how our technology works & be able to troubleshoot when necessary
Represent CLEAR throughout the airport, TSA and airline community by building strong stakeholder relationships
Manage incident prevention and responses
Attend station management team meetings

Qualification

Customer serviceLeadership experienceTechnology proficiencyInterpersonal skillsOrganizational skillsMulti-taskingMentoringCommunication skills

Required

1-2 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars)
Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others
Ability to manage multiple priorities in an ever-changing environment
Strong organizational skills with the ability to manage multiple priorities and tasks
Proficiency in using technology daily in your work
Required to successfully complete a government background investigation
Ability to stand/walk for extended periods of time
Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)

Company

CLEAR

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CLEAR is an identity company that uses biometrics to build a connected world that’s smarter and more secure. It is a sub-organization of Alclear LLC.
dateFounded in 2010
location
New York, New York, USA
people-size1001-5000 employees
web-link
http://www.clearme.com

H1B Sponsorship

CLEAR has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (3)
2021 (1)
2020 (2)

Funding

Current Stage
Public Company
Total Funding
$135M
Key Investors
United AirlinesT. Rowe PriceDelta Air Lines
2021-06-30IPO
2021-02-08Private Equity· $100M
2019-07-29Corporate Round

Leadership Team

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Caryn Seidman-Becker
Chairman & CEO
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Recent News

Investing.com
Randian Capital eyes TSA overhaul as billion-dollar catalyst for Clear Secure
2025-12-30
GlobeNewswire
CLEAR Launches CLEAR ID: A New, Free Way to Present Your ID at TSA Checkpoints with the CLEAR Mobile App
2025-12-15
GlobeNewswire
CLEAR Announces Contract with CMS to Power Secure, Seamless Digital Identity for Medicare.gov
2025-12-09
Company data provided by crunchbase