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American College of Education · 1 week ago

Bursar Associate

United States

Full-time

Remote

New Grad, Entry Level

$25/hr - $25/hr

American College of Education is a leader in professional development through online programs, committed to social responsibility and positive impact. The Bursar Associate is responsible for reconciling student payments, assisting with cash receipts, and ensuring that student needs related to payments are met.

Education

Culture & Values

Responsibilities

Offers students the highest level of customer service through the billing and collections process

Works closely with the student accounting team to ensure billing information matches student documents

Responds to student needs via email and phone to aid with finance-related questions or challenges

Advises students about payment methods, payment alerts, and changes to their accounts

Accurately and effectively communicates student feedback to internal and external departments

Works directly with the Bursar Manager on process improvements

Additional tasks as required

Qualification

AccountingFinanceCampus Nexus/AnthologyCustomer Relationship ManagementAnalytical skillsProblem-solving skillsAttention to detailCommunication skillsTime managementTeamwork

Required

AA degree in accounting, finance, or related field and/or related experience in the Education

Demonstrates self-reliance by meeting/exceeding workflow needs

Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills

Follows established processes as outlined by organization and leadership

Completes assigned duties based on daily business needs and individual skill set

Consistently produces a high volume of quality work

Capable, and adapts as needed, to work under pressure and meet tight deadlines

Proven ability to work independently with limited supervision and with other department personnel

Must support and embrace the embrace the College's Impact mission to improve the people and communities we serve through our civic engagement initiatives

Must have exceptional communication, organization, and time management skills

Must be 'self-motivated' as well as creative and efficient in proposing solutions to complex, time-critical problems

Must be collaborative in driving decisions and a team-player

Strong analytical and problem-solving skills with a high attention to detail

Builds and maintains student satisfaction

Recognizes and anticipates student needs