Bergen New Bridge Medical Center · 18 hours ago
PRE-SERVICE REPRESENTATIVE, PER DIEM DAY SHIFT (8:00AM - 2:00PM) (24025)
Paramus, New Jersey, United States
Full-time
Onsite
Entry, Mid Level
$23.21/hr - $23.21/hr
2+ years expBergen New Bridge Medical Center is a leading healthcare provider dedicated to high-quality, compassionate care. They are seeking a Pre-Service Representative responsible for ensuring accurate patient information and scheduling appointments while providing excellent customer service.
EventsHealth CareHospitalNon ProfitRehabilitation
Responsibilities
Ensuring proper service date, codes, demographic and insurance information is input into the hospital scheduling system
Scheduling/booking appointments
Obtaining pertinent patient, procedure and physician information
Ensuring all processes are completed daily in a timely manner
Properly verifies and obtain prior-authorization when needed
Follows up on any requests and/or messages left on work phone immediately
The pre service representative assures that all patients have all information they need so that they will arrive on time and prepared for their appointment and the hospital has all the information required to properly bill or services
The pre service rep will follow very specific protocols in scheduling and the collection of financial information
Refers patients that are self-pay to the financial assistance department to schedule an appointment prior to services
Obtains financial clearance and approval for any patient seeking services
Pre registers the patient by verifying the accuracy of demographics and insurance information at the time of scheduling
Collects payments for deposits to meet deductibles and co-insurance
Participates in educational programs and in-service meetings
Promote the mission, vision, and values of the hospital
Greet all patients, families, and visitors with a positive attitude
Performs other duties as assigned to support the overall objectives of the department and organization
Qualification
Required
2+ years' work experience in customer service or related field required
Proficient knowledge of medical terminology, billing practices and coding
Proficient computer skills
Proficient with MS Office Suites
Excellent communication skills, both verbal and written
Proficient mathematical skills
Outstanding people skills
Strong organizational skills
High School Diploma, GED, or suitable equivalent required
Preferred
Bi-lingual a plus in speaking Spanish and conversing in Spanish
Benefits
Comprehensive benefits package
Competitive medical, dental, and vision plans
Generous time off policy
Ample vacation days
Personal time
Sick leave
Nine paid holidays
Robust tuition reimbursement
Continuing education programs
Company
Bergen New Bridge Medical Center
Bergen New Bridge Medical Center is a health care and hospital company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Deborah Visconi
President and Chief Executive Officer
Sandi Weiss
Chief Financial Office and Vice President of Finance
Recent News
2025-11-25
2025-10-09
2025-07-01
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