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Transdev · 1 day ago

Customer Service Writer

Capital Heights, MD

Full-time

Onsite

New Grad, Entry Level

$22/hr - $30/hr

Transdev is a leader in mobility solutions, operating transportation systems across the U.S. They are seeking a Service Writer to ensure efficient vehicle maintenance scheduling and manage orders while providing excellent customer service. The role involves handling work requests, scheduling repair appointments, and maintaining vehicle information files.

MobilePublic TransportationTransportation

No H1B

Responsibilities

Open work request immediately upon receipt

Close work request immediately upon completion of quality inspection

Run and review reports as needed

Answers shop telephones and schedule repair appointments

Maintain vehicle information files

Take road call information and dispatch mechanics or outside service

Arrange pick-up of outside repairs

Qualification

Vehicle maintenance experienceData entry skillsMicrosoft Office proficiencyCustomer service orientationSafety awareness

Required

High school diploma or equivalent

Strong data entry skills

Computer literate with an advanced working knowledge of Microsoft Office

Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason

Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)

Successfully pass a pre-employment drug screen