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State Employees Credit Union of New Mexico · 1 day ago

Commercial Relationship Officer

4200 Wolcott Ave NE, Albuquerque, NM, USA

Full-time

Onsite

Entry, Mid Level

$20.77/hr - $25.97/hr

1+ years exp

State Employees Credit Union of New Mexico is dedicated to providing excellent financial services to its members. The Commercial Relationship Officer is responsible for assisting the commercial lending department in managing the loan portfolio, ensuring accurate documentation, and maintaining high-quality member service.

Financial ServicesHealth Care

Responsibilities

Proactively assist the commercial lending department with managing the commercial and business loan portfolio

Obtain financial statements, tax returns, and other financial information at loan review/renewal and periodically as required by State ECU

Demonstrate expertise with all commercial and business lending products, services, policies, and procedures

Facilitate renewals of commercial and business loans on internal systems

Review and create commercial loan files with pertinent documentation for renewals of commercial and business loans

Review loan packages for accuracy and to ensure that the proper documentation is in file post-closing

Keep commercial lenders informed regarding communications with existing relationships

Work with vendors as needed to assist with various stages of the commercial loan review/renewal process. For example, title companies, appraisers, insurance providers, tax assessors, etc

Monitor loan reports and work with the commercial lending team to ensure that loans are being handled as agreed

Keep abreast of local and national economic, financial, political and legislative events and climates which could have an impact on commercial lending activities

Represent the credit union to the members in a courteous and professional manner and provide prompt, efficient, and accurate service

Manage member communication with high quality standards

Collaborate with Business Services and other departments for servicing commercial accounts, as needed

Provide general and specific information related to credit union services or policies

Respond to members' requests and inquiries and direct them to the proper person for specific information and services as needed

Service existing commercial and business loan relationships as assigned

Understand compliance issues and regulations, and attend training as directed or required

Performs all other duties as assigned

Qualification

Loan processingLoan documentationLending policiesMicrosoft SuiteCommunication skillsOrganizational skillsTeamworkAttention to detail

Required

Basic knowledge of loan processing, loan documentation, and lending policy/procedures

Excellent verbal and written communication skills

Ability to work independently with little supervision as well as in a team environment

Proficient in the use of Microsoft Suite (Word, Excel, PowerPoint, etc.)

Patience, tact, enthusiasm and positive attitude toward the members and general public

Strong organizational skills, attention to detail, and success working with clients with diverse banking needs

Education or experience equivalent to a bachelor's degree in related field plus one or more years' relevant job experience; alternatively, four plus years of progressive financial institution and lending experience