NEOGOV · 1 day ago
OOC - Criminal Division Operations Manager
Suite 2050 Seattle, WA
Full-time
Hybrid
Senior Level
$56.57/hr - $84.88/hr
5+ years expNEOGOV is part of the City of Seattle's Law Department, which is committed to promoting justice and addressing historical injustices. The Criminal Division Operations Manager will oversee the daily operations of the Criminal Division, manage long-term projects, and provide strategic direction to support teams and staff.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide administrative support to the Criminal Division Chief
Oversee the day-to-day operations of the Criminal Division
Serve as the Division point of contact person for the section supervisors
Ensuring long-term projects' key measurables are being reviewed to ensure that deadlines will be met
Manage and track timelines, progress, and achievements related to Division objectives
Identify, address, and solve operational issues that may require a high level of analysis to support management decisions in a professional and timely manner
Address staff concerns in partnership with the HR department
Provide clear direction and strategic planning for professional support teams and division staff
Design and implement office policies and procedures in partnership with the Criminal Division Chief
Provide recommendations for improvements in the operation and administrative practices, organizational structure, and work processes to enhance efficiency and effectiveness
Identify and mitigate operational risks and implement controls and protocols
Manage document retention and disposal in compliance with policies and facilitate coordination with the City Records Center, the City Archivist, and the Seattle Municipal Archives
Support special projects and initiatives
Manage Division volunteer and Rule 9 Intern Program, including position advertisement, job fair participation, and onboarding activities
Lead the Division in carrying out the mission of the City Attorney’s Office
At the direction of the Criminal Division Chief, draft, review, and advise on proposed Division policy
Serve on various steering committees as assigned by the Criminal Division Chief to meet department objectives
Work in conjunction with the City Attorney’s Executive Team to monitor the Division budget of over $7 million
Administer Division training budget
Support the management of finances for the Division's administrative units
Regularly review tools and resources to increase efficiencies and achieve cost savings
Review and approve invoices on a monthly or quarterly basis
Oversight of vendor contracts for Division resources, budget process, resource allocation, personnel, and technology
Directly supervise up to 6 professional staff
Manage, lead, coach, and mentor a team of legal professionals and operational support staff
Provide guidance, direction, and support to ensure high performance and productivity levels
Set clear objectives for the team, regularly review and monitor performance, and provide guidance and support through regular one-to-one meetings
Address the work performance of professional support staff, including coaching and managing deficiencies
Support the Human Resources Department in recruitment and retention efforts, including hiring panels and onboarding activities for employees and volunteers
Support training and development plans to enhance team competency, including the Division's continued legal education programming
Oversee Division office space planning and layout
Help to cultivate and support a positive and inclusive work environment
Offer creative ideas/solutions regarding conflict management between professional support staff
Demonstrate strong technical skills in the areas of eDiscovery and electronic records management
Make appropriate adjustments to workload management, data production, and case tracking
Maintain and update office records, databases, and filing systems
Manage and coordinate system software and subscriptions to support operations, including access to Westlaw and other legal resources
Ensure the security and confidentiality of sensitive information
Support Division Chief and Case Management Lead in the review, coordination, and implementation of changes to the case management system to integrate business needs and system improvements
Support the Division Chief, Case Management Lead, and Data Analyst in reporting to other departments
Support Division Chief and Case Management Lead in collaboration with justice partners on implementation of their systems relative to the Law Department
Support Division Chief and Case Management Lead in making program modifications to suit a hybrid work environment and leverage available technology
Maintain a professional and positive work environment by facilitating effective communication and information sharing
Maintain Division templates for centralized reference and access
Oversee Division SharePoint page organization and content
Organize and facilitate meetings, conferences, and events
Audit responses or reports
Qualification
Required
Graduation from an accredited college or university with a bachelor's degree and five (5) years of increasing administrative responsibility that includes experience in planning, organizing, and coordinating program or case-related activities or operations
Experience consulting with attorneys and professional support partners; evaluating case management systems; coordinating activities between agencies, government, and enforcement units; and/or preparing and analyzing case processing statistical reports
Demonstrated ability to provide training and mentor staff
An associate's degree and six (6) years of professional experience; A master's degree and four (4) years of experience; A law degree and three (3) years of experience may be substituted for the minimum qualifications
Preferred
Experience as an office operations manager
Knowledge and skill in criminal law and Washington Court practices
Experience working with government partners
Microsoft Office Suite
Benefits
Comprehensive benefits package including vacation, 12 official holidays and 2 floating holidays, sick, and paid parental leave
Medical, dental, vision, life, and long-term disability insurance for employees
Executive leave
Eligibility for merit leave
Defined benefits retirement program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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