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Calfee, Halter & Griswold LLP · 1 week ago

Client Development Coordinator

Cincinnati, Ohio, United States

Full-time

Onsite

Mid Level

$55K/yr - $65K/yr

3+ years exp

Calfee, Halter & Griswold LLP is a law firm seeking a Client Development Coordinator to support their business development efforts. The role involves managing proposal responses, conducting research, and collaborating with attorneys and staff to create compelling materials that communicate the firm's value to clients.

ConsultingLegal

Responsibilities

Assist with the development of proposals, pitch materials, responses to Requests for Proposals (RFPs), presentation decks and/or supporting materials based on client/prospect requirements and attorney requests

Project management of proposal responses (e.g. RFPs, RFQs and surveys) and other client/prospect pitch and presentation materials, including developing and driving project timelines, coordinating internal stakeholders, facilitating meetings and effectively utilizing internal resources

Collaborate with key stakeholders to build compelling, customized pitch/proposal materials and messaging

Work with subject matter experts to prepare original content for proposals and presentations and/or review and revise text prepared by experts. Potential to also collaborate with subject matters experts to create new content for collateral materials and/or the external website, including practice and/or industry pages and blog posts

Review and edit final text for grammar, tone/voice, style, clarity, and consistency, adhering to the firm’s Brand Style Guide and AP Style Guide specifications

Facilitate/support final proposal production as required, often collaborating with the firm’s Document Services department

Provide business and competitive intelligence research reports and analytical summaries as requested by attorneys

Assist in the development and maintenance of a matter/experience database derived from attorney-driven ranking submissions and other sources for use in RFPs, proposals, and the firm’s website (i.e., practice group descriptions and attorney biographies)

Maintain and enhance the proposal response database (Qorus Docs), which includes ensuring all proposal response content is current, identified with proper content owner, tagged to enable intuitive categorization and uploaded to the database

Infrequent to no travel required, mostly between the firm’s Ohio offices

Document pitch/proposal/research activity metrics through tracking and/or CRM system

Peer review/proof-reading and providing feedback on other team members’ work

Support ongoing activities to develop, improve and maintain client development workflows, supporting infrastructure, documents, and materials

Assist with the development of improved systems and processes for measuring the success of client development initiatives

Qualification

Pitch managementProposal managementExceptional writing skillsMicrosoft WordCRM system experienceEditing skillsDatabase experienceAttention to detailInterpersonal communicationOrganizational skills

Required

3+ years of pitch and proposal management in a law firm environment (preferred) or professional services environment

Bachelor's degree in Technical Writing, English, Marketing, Communication or related discipline

Exceptional writing skills with the ability to craft thoughtful and compelling content

Unwavering attention to detail and excellent editing and proofreading skills

Demonstrated experience coordinating multiple projects under tight deadlines, including prioritizing work from a multitude of sources while maintaining the highest quality standards

Thrive while working in a deadline-driven, team environment as well as working independently and managing your own workload

Excellent interpersonal communication (verbal and written) skills, with strong commitment to providing quality client service to internal and external firm clients

Ability to navigate different leadership and communication styles at all levels of the organization

Highly organized, proactive and collaborative

Demonstrate integrity in handling proprietary, confidential and sensitive firm and/or client/prospective client information

Strong knowledge of Microsoft Word, PowerPoint, Excel