University of Southern California · 1 day ago
Quality Assurance Specialist
Los Angeles, CA
Full-time
Hybrid
Mid Level
$37/hr - $41.15/hr
3+ years expThe University of Southern California (USC) is a prestigious university located in downtown Los Angeles, known for its strong programs in gerontology. They are seeking a Quality Assurance Specialist to assist with audit functions and ensure compliance with regulations, policies, and procedures in their Family Caregiver Support Center.
EducationHigher EducationUniversities
Responsibilities
Performs independent quality assurance reviews covering documentation, training, and processes
Develops and maintains quality management system (QMS)
Supports the development, implementation, and review of standard operating procedures (SOPs) to evaluate effectiveness of existing programs
Identifies and assesses quality assurance problems and confers with management for action. Makes recommendations through detailed status reports
Maintains appropriate logs or databases of various conditions on a regular basis
Performs general administrative duties (e.g., schedules audits, requests records and documentation) as needed
Communicates with various groups or staff to exchange information regarding compliance matters and address and/or escalate any issues to Associate Director
Reviews weekly/monthly work activity and provide data summary
Assists in development of training materials. Participates in developing and updating training and procedural documentation
Qualification
Required
Bachelor's degree
3 years of experience
Experience participating in quality assurance activities and knowledge of related quality assurance processes and tools
General working knowledge and proficiency in producing documentation to comply with regulatory agency requirements and audit procedures
Ability to advise on project procedures and analysis techniques
Excellent written and oral communication skills, and an exemplary attention to detail
Proven ability to interpret, analyze, and apply pertinent policies, procedures, regulations, and requirements
Demonstrated ability to work independently with minimal supervision, deftly handle time-sensitive matters, and meet strict deadlines
Demonstrated experience with various computer software programs, electronic quality management systems, and office management software/tools (e.g. Google suite, Slack)
Preferred
Has MA or is MA eligible in social work or related field (psychology, gerontology, or public health) preferred 2 years of experience as a team leader or supervisor
Proven ability to interpret, analyze, and apply pertinent policies, procedures, regulations, and requirements
Experience participating in quality assurance activities and knowledge of related quality assurance processes and tools
Ability to advise on project procedures and analysis techniques
Demonstrated ability to work independently with minimal supervision, handle time-sensitive matters, and meet strict deadlines
Demonstrated experience with various computer software programs, electronic quality management systems, and office management software/tools (e.g. Google suite, Slack)
Bi-lingual language preferred (written & verbal)
General working knowledge and proficiency in producing documentation to comply with regulatory agency requirements and audit procedures
Has strong communication and analytical skills
Understands the importance of all responsibilities to include administrative and timeliness of case documentation
Company
University of Southern California
University of Southern California is a private research university offering opportunities for interdisciplinary study and collaboration.
10001+ employees
H1B Sponsorship
University of Southern California has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (253)
2024 (239)
2023 (172)
2022 (207)
2021 (182)
2020 (195)
Funding
Current Stage
Late StageTotal Funding
$19.64MKey Investors
Patient-Centered Outcomes Research InstituteCalifornia Institute for Regenerative MedicineCDA Foundation
2025-02-04Grant· $10.8M
2025-01-30Grant· $5.93M
2024-07-30Grant
Leadership Team
David A Barnhart
Director, USC Space Engineering Research Center
H
Hossein Pourmand
Assistant Vice President, Research Initiatives, University Advancement
Recent News
Sports Business Journal
2025-12-30
Indian Express
2025-12-21
Company data provided by crunchbase