Lunds & Byerlys · 18 hours ago
Call Center Specialist
St Louis Park,MN,US
Full-time
Onsite
Entry, Mid Level
$18/hr - $22/hr
2+ years expLunds & Byerlys is a family-owned grocery retailer seeking a vibrant and outgoing part-time Call Center Specialist to enhance the shopping experience for customers. The role involves providing excellent customer service through phone and email communication, resolving inquiries, and managing customer interactions efficiently.
Consumer GoodsFast-Moving Consumer GoodsFitnessFood and BeverageGroceryHealth CareRetail
Responsibilities
Provide excellent customer service by greeting and assisting customers
Communicate with customers via phone and email, answering product, order, and food-related inquiries accurately
Address and resolve customer complaints professionally, following company policies or redirecting to the appropriate department
Manage multiple customer interactions efficiently, ensuring timely resolution while maintaining service standards
Qualification
Required
High school diploma or equivalent
Two or more years work experience within the related technical/functional work area
Effective communication skills, both verbal and written
Ability to thrive in a fast-paced and ever-changing environment
Preferred
Team player - steps in to assist when and where as needed
Respectful - empathetic and appreciative of our customers and team
Innovative - implements trending and forward-thinking retail solutions
Hospitable - provides a friendly face and welcoming environment
Benefits
Flexible scheduling
PTO (paid time off)
Pay on demand
Ancillary benefits of dental, vision, life insurance, and accidental coverage (varies by location)
Tuition reimbursement and scholarships
10% employee and family discount
Ongoing trainings and leadership development opportunities
Community and volunteer programs
Employee referral bonus
Product samplings
Chance to be nominated as a brand champion!
Company
Lunds & Byerlys
Lunds & Byerlys is a company filled with family traditions and values that can be traced back three generations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James Geisler
Chief Operating Officer
Recent News
2025-11-14
2025-09-24
FF News | Fintech Finance
2025-09-24
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