Technical Support Specialist jobs in United States
cer-icon
Apply on Employer Site
company-logo

Trane Technologies · 1 day ago

Technical Support Specialist

Trane Technologies is a world leader in creating comfortable, sustainable, and efficient environments. The Technical Support Specialist is responsible for creating, maintaining, and testing product data and pricing for Trane's Unitary portfolio, as well as troubleshooting and resolving data issues reported by customers.

IndustrialMachinery ManufacturingManufacturing
check
H1B Sponsor Likelynote

Responsibilities

Oversee implementation, maintenance, and auditing of configuration management and bill of materials across multiple systems to ensure data integrity
Utilize critical thinking skills to convert requirements from design, engineering, product support, and manufacturing into effective supporting tools and processes
Troubleshoot and resolve data and application issues reported by customers, ensuring timely and effective solutions
Ensure delivery of accurate and reliable data products by thoroughly reviewing both personal work and the work of others
Work with cross-functional teams to create and maintain analytic workflows and data visualizations that support business objectives

Qualification

Data integrityAutoCADData visualizationCritical thinkingCommunication skillsTeamworkSelf-motivated

Required

Bachelor's Degree in Computer Science, Statistics, Data Science, Information Systems, Engineering, or equivalent degree
Associate's Degree (Electrical or Mechanical Design is desired) and 2 years of Trane Commercial Product experience is preferred
Must be able to function in a technical engineering team environment
Ability to work both individually and in cross-functional teams
High attention-to-detail and solid communication skills
Self-motivated and tenacious
Excellent computer skills
Willing to learn and ask questions
Ability to travel – Expected travel - 10%

Preferred

AutoCAD experience
Basic understanding of product definition and configuration concepts

Benefits

Health insurance
Holistic wellness programs
Family building benefits
Fertility coverage
Adoption/surrogacy assistance
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution
Paid time off, including in support of volunteer and parental leave needs
Educational and training opportunities through company programs
Tuition assistance
Student debt support

Company

Trane Technologies

company-logo
Trane Technologies develops energy efficient indoor environments for commercial and residential applications.

H1B Sponsorship

Trane Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (48)
2023 (28)
2022 (41)
2021 (33)
2020 (13)

Funding

Current Stage
Public Company
Total Funding
unknown
2020-03-17IPO

Leadership Team

leader-logo
David Regnery
Chief Executive Officer
linkedin
leader-logo
Victoria Lazar
SVP, General Counsel and Corporate Secretary
linkedin
Company data provided by crunchbase