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Swift Transportation · 1 day ago

Customer Account Manager

Memphis, TN

Full-time

Onsite

Entry, Mid Level

$23/hr - $27/hr

2+ years exp

Swift Transportation is the largest truckload carrier in America, with a strong emphasis on culture and continual improvement. The Customer Account Manager will provide account services to major customers, manage capacity and freight, and build relationships to enhance customer value.

Transportation

Responsibilities

Provide customer account services to high exposure or major account(s)

Work in conjunction with other internal departments to achieve territorial balance of capacity and freight while achieving high service levels

Build internal and external relationships that deliver compelling short and long-term customer value propositions and efficient means of moving our customer's freight

Lead and solicit business from a specific or assigned number of customers by using daily available capacity

Serve as an extension of Sales to expand business revenue

Manage territorial balance of capacity and freight while achieving high service levels

Maintains knowledge of customer contractual requirements

Create monthly reports regarding service levels for customers as well as participate on any service oriented conference calls to supply definition