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ACV Auctions · 1 day ago

RC Administration - Office Clerk

Springfield, MO

Part-time

Onsite

New Grad, Entry Level

ACV Auctions is a technology company revolutionizing the automotive industry by transforming how dealers buy and sell cars online. They are seeking an Office Clerk who will be responsible for handling customer interactions, managing insurance billing, and coordinating vehicle repairs.

AppsAutomotiveMarketplaceMobile Apps

No H1B

Responsibilities

Answering the phone

Insurance body shop billing

Taking in vehicles for estimates from customers

Scheduling estimates and vehicle repairs

Calling customer about the status their vehicles

Emailing and Faxing paperwork as needed

Working closely with the estimators and customers on repair process

Perform additional duties as assigned

Qualification

Customer serviceBody shop billingComputer proficiencyTeam playerDetail orientedOrganizational skills

Required

Ability to read, write, speak and understand English

Minimum Education Level – Entry Level

Organization and resourcefulness

Candidate must be dependable and a team player

Experience in working on a computer system with basics such as word and excel

Ability to learn various body shop operating systems

Knowledge of body shop billing including insurance billing

Experience working in and around the body shop industry

Detail oriented

Working well within a team environment

Preferred

Minimum Experience Level – Body Shop experience preferred but not necessary

Benefits

Multiple medical plans including a high deductible, low cost health plan

Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance

Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance

Generous paid time off options, including up to 15 vacation days per year (increasing with years of service), the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation

Employee Stock Purchase Program with additional opportunities to earn stock in the Company

Retirement planning through the Company’s 401(k)

Part-time employees are not eligible for all benefits unless they meet hours requirements but are eligible to enroll in ACV’s 401k plan, for 6 paid holidays, 2 floating holidays, and the greater of 3 paid sick days or in accordance with an applicable state or local paid sick leave law.