Customer Service Representative jobs in United States
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Minco Products, Inc ยท 23 hours ago

Customer Service Representative

Minco Products, Inc is a global provider of thermal solutions and related services. They are seeking a full-time Customer Service Representative to work with clients, ensuring profitable business growth across diverse product offerings while meeting company profit and growth expectations.

CommercialElectrical DistributionIndustrialManufacturing
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Provides competent Minco product and service solutions to our many varied clients/customers; successfully meeting or exceeding all company profit and growth expectations
Ensures company pricing and profit integrity on any/all client/customer programs and projects
Demonstrates sound business acumen; successfully implements all client/customer solutions with continual company profit-mindedness
Ensures complete compliance of all client/customer purchases and/or purchase orders, with the full enforcement of any/all company policies, procedures, and/or programs. Client/customer purchases and/or purchase orders are thoroughly reviewed, vetted, approved, or disapproved of to be in complete compliance with any/all company policies, procedures, and/or programs
Timely, professionally, competently, and profitably solve any client/customer inquiries and challenges
Implements, monitors, and communicates all client/customer projects, programs, and orders to successful and timely completion
Proactively solves opportunities and challenges by implementing actionable solutions, ensuring company profit, revenue, and growth objectives are met or exceeded
Performs other duties as identified

Qualification

Customer service experienceB2B manufacturing experienceMicrosoft applicationsMultitaskingBusiness acumenCommunication skillsRelationship buildingInitiativeProblem solvingProject managementOrganizational skills

Required

A minimum of three (3) years working in a similar role at a business-to-business manufacturing company with diverse product and service solutions
High School Diploma, GED, associate or bachelor's degree in business, Business Management, Marketing, or Liberal Arts
This position requires the use of information or access to hardware and software, which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the definition of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee

Benefits

Tuition reimbursement
Health and dental insurance
Employee incentive programs

Company

Minco Products, Inc

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Minco delivers comprehensive engineered solutions for medical, aerospace, defense, oil and gas, power generation and other high-reliability applications.

Funding

Current Stage
Growth Stage

Leadership Team

J
Jim Kallenbach
Principal Engineer
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Company data provided by crunchbase