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ChatGPT Jobs · 1 week ago

AI Knowledge Optimization Specialist

Cincinnati, OH

Full-time

Hybrid

Senior Level

$60K/yr - $99K/yr

5+ years exp

Moen is seeking a detail-oriented and tech-curious AI Knowledge Optimization Specialist to help prepare and align their knowledge base for use with AI-powered tools. This role focuses on researching best practices for AI content optimization and enhancing the performance of AI systems through improved content alignment.

Computer Software

Responsibilities

Research and apply best practices for optimizing knowledge base content for AI tools, including semantic search, chatbots, and virtual assistants

Analyze and reformat content to improve AI comprehension, retrieval accuracy, and contextual relevance

Collaborate with AI product teams and knowledge managers to define formatting, tagging, and metadata standards

Apply content structures that support natural language processing (NLP), entity recognition, and intent mapping

Test and evaluate how knowledge performs in AI environments and iterate based on findings

Document optimization strategies, formatting guidelines, and AI-readiness standards

Provide guidelines and support to knowledge management team to ensure AI consumption best practices are leveraged as new content is created

Stay informed on trends in AI, machine learning, and knowledge engineering to continuously improve content alignment

Qualification

AI content optimizationNatural language processingStructured contentMetadata systemsAnalytical skillsGoogle WorkspaceMicrosoft OfficeCritical thinkingAttention to detail

Required

Bachelor's degree or 5+ years of experience working with a knowledge base or in knowledge management, technical documentation, or content operations role

Demonstrated ability to structure and optimize content for digital tools or platforms

Strong analytical and critical thinking skills with a focus on structure, logic, and clarity

Experience working with structured content, metadata, or tagging systems

Ability to research and synthesize technical best practices into actionable strategies

Excellent attention to detail and ability to follow complex formatting standards

Comfortable working independently and managing multiple priorities

Proficiency in tools such as Google Workspace, Microsoft Office, or similar