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DOXA · 20 hours ago

Systems Administrator

Scottsdale, AZ

Full-time

Hybrid

Entry, Mid Level

$65K/yr - $80K/yr

2+ years exp

DOXA is an award-winning specialty insurance platform that focuses on niche-market insurance program administrators and distribution partners. They are seeking a Systems Administrator to provide technology tools that support productivity standards for internal clients, including deploying, upgrading, and maintaining workstations and server systems.

Financial ServicesInsuranceVenture Capital

Responsibilities

Provide current technology tools to support productivity standards for internal clients by deploying, upgrading and maintaining DOXA’s workstations, server, and peripheral systems, including mobile devices, LAN infrastructure, data security and software integration

Support, troubleshoot and implement hardware and software

Work within active directories to setup user accounts

Configure user accounts and email accounts

Troubleshoot and administer databases

Support and troubleshoot issues with servers

Install and configure desktop software and operating systems

Configure virtual user environments

Troubleshoot help requests and work orders as they arrive

Help answer all trouble calls; emails; and Teams requests

Enter work orders into tracking software

Provide documentation such as Inventory and system management spreadsheets and others as required

Write, revise, edit, and proofread new and existing product documentation

Provide documentation on installation procedures and configurations

Improve reliability and maintainability of hardware and software systems

Respond to change requests and/or bug fixes in a timely manner as prioritized by management

Solve technical customer support problems related to the solutions developed within AGIA

Plan and implement security solutions to prevent internal and external threats

Maintain and monitor Vcenter

Oversee all VDI’s to ensure they are current with VMware Tools Version

Monitor Server status if any issues arise

Troubleshoot VDI access issues

Participate in on-call rotation and off-hours support with the Service Center staff as needed

Perform other miscellaneous functions and special projects as assigned

Qualification

Windows Server ManagementActive DirectoryMCSE CertificationVMware CertificationMicrosoft Server TechnologyMS OfficeTechnical SupportDocumentation Skills

Required

Associate's/Bachelor's degree or equivalent experience

MCSE certification or current equivalent desired

VMware certification desired

Minimum two years of experience in managing Windows servers and workstations in an Active Directory network environment

Microsoft Windows server and workstation, Active Directory

Intermediate proficiency in MS Office

10% domestic travel required

Preferred

Insurance industry experience preferred

Microsoft server technology (Exchange, SharePoint, M365, and Azure) a plus

Benefits

Vacation and sick compensation

Health, dental, vision, life, and long-term disability insurance

Matching 401(k) plan

Company

DOXA

DOXA is an award-winning specialty insurance platform that acquires and develops niche-market insurance program administrators, underwriting companies, and distribution partners including MGAs, MGUs, brokers, and direct-to-consumer operators.

Founded in 2016

Fort Wayne, Indiana, USA

501-1000 employees