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The Goodyear Tire & Rubber Company · 1 day ago

Automotive Tire and Service Advisor - Allen, TX

Allen, TX

Full-time

Onsite

New Grad, Entry Level

The Goodyear Tire & Rubber Company is an automotive service provider focused on customer experience and satisfaction. As an Automotive Tire & Service Advisor, you will provide outstanding service, build guest relationships, and drive sales and profitability for the store location.

Automotive

No H1B

Responsibilities

Drive sales and profitability for the store location by selling tires and recommended automotive services by communicating benefits and product features appropriately

Build guest relationships and ensure guest satisfaction through understanding their needs

Communicate all advertising and promotion of products and services

Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking out

Contribute to promotional merchandising and special events

Effectively communicate all warranties, promotions, and advertisements to guests

Utilize tools provided to make recommendations to guests based on manufacturing guidelines

Assist Service Manager in communicating information about guest vehicles, as needed

Maintain a clean and safe work and guest area

Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting