Apply on Employer Site

One Capital Management, LLC · 1 week ago

Senior Associate Client Services

Alpharetta, GA

Full-time

Onsite

Mid, Senior Level

$70K/yr - $90K/yr

5+ years exp

One Capital Management, LLC is a leading global wealth management firm that offers diversified wealth management services. They are seeking a Senior Associate in Client Services to support advisors and ensure a seamless client experience through effective communication and relationship management.

Asset ManagementFinancial ServicesWealth Management

Hiring Manager

Alejandro Phillips

Responsibilities

Maintain client relationships as a primary point of contact for inquiries related to account maintenance, cash management, distributions, and investment reporting

Create a simple, seamless, and elegant client experience

Collaborate with the wealth advisor, financial planner, and internal departments (operations, portfolio management, billing, etc.) to ensure timely execution of client requests

Research and resolve routine to moderately complex client issues leveraging internal support resources and/or escalate as appropriate to management

Assist with client meeting scheduling and preparation

Attend client meetings, events, and seminars as needed

Accurately prepare client account paperwork including internal agreements, custodian forms, applications, and other client deliverables for processing

Coordinate new client onboarding activities including the collection of required documentation, partnering with internal operations teams on process execution, client household setup, welcome calls, and proactive communication with clients

Understand and adhere to outlined company policies and procedures to ensure client activities are handled with firm standards

Maintain timely and compliant documentation of client interactions, activities, and meeting notes within the CRM system

Develop and maintain trusted relationships with custodian partners, vendors, client professional contacts, and service providers

Participate in team projects and business initiatives

Engage in training and education opportunities as required

Serve as the primary point of contact for office-related matters, including building management, maintenance, and service vendors

Manage inventory and ordering of all office and kitchen supplies

Ensure the office environment is maintained in a professional and organized manner

Handle incoming and outgoing mail and coordinate deliveries

Assist with the coordination of internal team meetings and office events

Qualification

Investment advisory experienceSeries 65CRM systems proficiencyMicrosoft Office proficiencyCommunication skillsMulti-tasking abilityAttention to detailOrganizational skills

Required

Bachelor's degree, ideally in Business, Finance, Economics, or a related field

Ideal candidates may have 5 to 7 years of experience working in investment advisory, asset management, or a financial services company

Ideal candidate satisfied Series 65 or Series 66

Excellent communication skills with the ability to develop and maintain strong relationships with clients, prospects, and team members across the organization

Strong organization and attention to detail are essential with the ability to prioritize and multi-task effectively in a fast-paced environment

Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)

Experience with CRM systems (e.g. Salesforce), reporting platforms (e.g. Addepar), and custodian websites (e.g. Schwab, Fidelity, Pershing, NBIN, Goldman Sachs) is valuable

Benefits

Discretionary Bonus

Flexible and responsible paid time off (PTO).

Participation and coverage under the company health care plan.

Participation in the company 401(k) Plan.

Reimbursement of up to $75.00 a month for membership fees paid as part of the company Wellness Program.

Company sponsorship in continuing education.

Company

One Capital Management, LLC

Established in 2001, One Capital Management, LLC is a global investment management firm focused on managing portfolios for private families, endowments, foundations, tax-exempt organizations and retirement plans.

Founded in 2001

Westlake Village, California, USA

51-200 employees