HTC Global Services · 18 hours ago
EPIC Radiant Analyst
Terre Haute, IN
Full-time
Hybrid
Mid, Senior Level
5+ years expHTC Global Services is a company focused on building innovative solutions and advancing careers. They are seeking an EPIC Radiant Analyst to collaborate with clinical and operational teams to configure EMR applications and support clinical workflows, while also ensuring regulatory compliance and troubleshooting technical issues.
Information TechnologyInsuranceSoftware
Responsibilities
Collaborates closely with clinical and operational teams to gather requirements and translate them into effective system configurations
Basic routine configuration under direct guidance for EMR applications to support clinical workflows related to analyst’s specialty for maintenance and support
Works under close mentorship with senior analysts
Assist with system testing, validation, and go-live support
Identify, troubleshoot, and resolve technical issues within the modules, while evaluating their potential impact on integrated applications
Track project milestones, address emerging issues, maintain up-to-date progress documentation, and escalate critical concerns to leadership
Ensures regulatory compliance upon guidance from clinical leadership and senior analysts
Participate in upgrades, patching, and ongoing optimization efforts
Support day-to-day resolution of production issues, maintaining documentation in tracking systems while adhering to escalation and change control procedures
Proactively and independently troubleshoot and resolve basic to moderate incidents and requests without direction
Maintain relationships with hospital application vendors to understand current and future features, functionality, and product life cycle
Contribute to the development of training materials, quick reference guides, and workflow documentation. Provide training support when required
Demonstrate working knowledge of clinical workflows to inform system design and troubleshooting
May be required to work long hours during critical problems and on-call rotation at managers discretion
Position may include remote work through manager approval/discretion. Onsite requirements for major events such as workshops, integrated testing, training, and go-live to be determined by the manager
Performs other duties as assigned
Qualification
Required
Associate or bachelor's Degree Computer Sciences/Information Systems/Business major or equivalent experience with 5+ years' direct experience working with large scale enterprise information systems is required
Epic Radiant Certification required
Functional understanding of analyst's specialty workflows
Excellent communication and interpersonal skills
Ability to work effectively with cross-functional clinical and technical teams
Adaptability to changing operational and regulatory needs
Possesses a strong sense of ownership and accountability of work activities to ensure they are completed in an accurate, efficient, and timely manner
Resilient under pressure, with the ability to maintain high performance in challenging or time-sensitive situations
Preferred
One to two years of EMR application support experience preferred
Progressing towards certification is encouraged
Clinical background is a plus
Benefits
Group Health (Medical, Dental, and Vision)
Paid Time Off
Paid Holidays
401(k) matching
Group Life and Disability insurance
Professional Development opportunities
Wellness programs
A variety of other perks
Company
HTC Global Services
HTC Global Services Inc., is a global provider of Information Technology and Business Process Services and Solutions.
10001+ employees
H1B Sponsorship
HTC Global Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (361)
2024 (367)
2023 (440)
2022 (314)
2021 (227)
2020 (438)
Funding
Current Stage
Late StageTotal Funding
$1.2MKey Investors
Michigan Economic Development Corporation
2024-12-10Grant· $1.2M
Leadership Team
Gunasekaran Nadar
CHIEF FINANCIAL OFFICER
Girish Arora
Vice President, Financial Services and Insurance
Recent News
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