Mayo Clinic Healthcare London · 1 day ago
Technical Success Manager - Data
Rochester, MN, United States
Full-time
Hybrid
Mid, Senior Level
$125K/yr - $182K/yr
3+ years expMayo Clinic is a top-ranked healthcare provider dedicated to patient care and employee well-being. They are seeking a Technical Success Manager to serve as the primary contact for data needs of the MCP program customers, manage data-related implementations, and support data governance activities.
Hospital & Health Care
No H1B
Responsibilities
Serving as the primary point of contact for all data-related questions from MCP program customers
Triage and resolve data tickets/questions as they arise and facilitate coordination with data science support teams
Collaborate with MCP team members in creating/documenting processes
Validate data accuracy, completeness, and timeliness during onboarding
Support ingress/egress data governance activities
Serve as a liaison to data related internal and external partnership workstreams
Assist with customer requested exports reviews in accordance with MCP policies
Assists with the creation and collection of metrics to ensure the success of the MCP programs
Collaborate with MCP team members in creating/documenting processes
Advises and assists with strategic expansion of MCP programs
Qualification
Required
A Bachelor's degree in Business or related field relevant field such as engineering, mathematics, computer science, health science, or other analytical/quantitative
A minimum of three years of professional or research experience in data science
Demonstrated understanding of the technology industry and understanding of new technology opportunities
Expertise in AI, machine learning, deep learning, statistical data processing, regression techniques, neural networks, decision trees, clustering, pattern recognition, probability theory and data science methods used to analyze data
Skill to communicate technology- and data- derived product solutions to advance medical care
Excellent verbal and written communication skills with the ability to interact with a variety of different people with diverse backgrounds
Strong relationship skills and the ability to manage several client accounts simultaneously
Qualities which indicate the ability to mentor, train, and supervise employees
Ability to think at a strategic level on optimizing or improving the MCP Accelerate Program
Ability and confidence to effectively function both dependently and independently, be a team player and a self-starter
Ability to effectively present to internal and external groups at a high-level representing Mayo Clinic Platform
Initiative taker, eager to break new ground and create opportunities for others
Experience with CRM and other engagement management tools
Preferred
MBA or master's degree in a related field
Experience with startup companies
PhD
Benefits
Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.
Company
Mayo Clinic Healthcare London
Located in the Harley Street District in London, Mayo Clinic Healthcare offers an array of services, including executive health assessments, GP Services, Outpatient Cardiology, Cardio-thoracic, Respiratory, Neurology, Colorectal, Gastroenterology, General Internal Medicine, Orthopaedic & Neuro-Surgery specialist consultations.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase