Customer Service Representative jobs in United States
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Beltmann Relocation Group · 1 day ago

Customer Service Representative

Beltmann Integrated Logistics is a leading provider of logistics and transportation solutions, delivering dependable service and customized support to customers nationwide. We are seeking a Customer Service Representative to support daily customer interactions and logistics coordination in a fast-paced, service-focused environment.

Transportation
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Diversity & Inclusion

Responsibilities

Respond to customer inquiries via phone and email
Receive, document, and process service requests and shipment updates
Monitor shipments and communicate changes to dispatch and drivers
Maintain accurate customer account profiles and service details
Follow up with customers on shipment status and service completion
Assist with customer questions related to invoicing or services rendered
Escalate service issues to appropriate internal teams as needed

Qualification

Customer service experienceLogistics experienceMicrosoft ExcelMicrosoft WordMicrosoft OutlookManage tasksCommunication skillsOrganizational skills

Required

6 months to 1 year of customer service, logistics, or administrative experience
Strong communication and organizational skills
Ability to manage multiple tasks and priorities
Proficiency with Microsoft Excel, Word, and Outlook

Preferred

Associate degree preferred, or equivalent experience
Logistics or transportation experience is a plus

Benefits

Medical, dental, and vision insurance
Company-paid life insurance and disability coverage
Paid Time Off (PTO)
Stable work environment with opportunities to grow

Company

Beltmann Relocation Group

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Beltmann Relocation Group is a transportation company providing moving and storage services.

Funding

Current Stage
Late Stage

Leadership Team

M
Mark Emmen
CFO
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Company data provided by crunchbase