Help us stand out as the most reliable and precise system in the fight against fraud.Account Manager jobs in United States
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Snappt · 3 days ago

Help us stand out as the most reliable and precise system in the fight against fraud.Account Manager

positionUnited States
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$80K/yr - $85K/yr
date1+ years exp

Snappt is a fast-growing PropTech company focused on bringing trust back to renting. They are seeking a driven Account Manager to onboard new clients, drive product adoption, and ensure customer satisfaction while building long-term relationships.

Enterprise SoftwareFinTechFraud Detection

Responsibilities

Ensure a smooth handoff from the Sales to the Customer Success team during onboarding
Partner with our Sales organization to curate customer impact plans for the accounts within your portfolio to drive adoption, uncover expansion opportunities, and improve client retention
Leverage a combination of high touch support and automated campaigns to help customers achieve their business goals
Develop a strong understanding of the multi family industry to provide customers strategic guidance through thought leadership
Monitor and action on account health for your book of business through data analysis
Build rapport and develop trusted relationships across multiple personas of property management companies in your book of business
Create and execute executive business reviews on a recurring basis
Collect feedback, insights, and pain points from customers to influence product development, marketing, and other strategic decisions
Work closely with Sales, Marketing, Product, and our Operations teams to align Customer Success initiatives with overall business objectives
Continuously analyze current processes and identify areas to optimize and streamline business operations
Participate in training and enablement programs for customers, empowering them to achieve their desired outcomes and maximize the value of our products or services

Qualification

Account managementData analysisCustomer relationship buildingMultifamily industry knowledgeCommunicationCustomer-centric mindsetCollaborationProblem-solvingFlexibility

Required

1-2 years experience in account management or a related field, demonstrating proficiency in building and maintaining client relationships
Excellent communication skills (written & verbal) with the ability to explain technical concepts to non-technical clients
A roll up your sleeves and get things done attitude, with the ability to be flexible, try new things, and pivot when needed
Strong data analysis skills to interpret customer metrics and drive data-informed decisions
An empathetic and customer-centric mindset with the ability to understand complex customer challenges and provide innovative solutions
Willingness to work collaboratively with cross functional teams and be the voice of the customers when sharing customer feedback
Ability to travel 25%-35% of the time

Preferred

Previous experience in the multifamily industry or property tech is a plus

Company

Snappt

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Snappt provides fraud detection and income verification software for multifamily property managers.
dateFounded in 2017
location
Los Angeles, California, USA
people-size51-200 employees
web-link
https://www.snappt.com

Funding

Current Stage
Growth Stage
Total Funding
$150M
Key Investors
Hercules CapitalInsight PartnersInertia Ventures
2025-08-05Debt Financing· $50M
2022-03-15Series A· $100M
2021-04-16Series A

Leadership Team

K
Kyle Nelson
Vice President of Corporate Strategy
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Daniel Berlind
Executive Chairman
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Recent News

thefly.com
TransUnion announces strategic partnership with Snappt
2025-11-19
MarketScreener
TransUnion Collaborates With Snappt to Support Rental Screening
2025-11-19
TransUnion
TransUnion and Snappt Collaborate to Improve Efficiency in Multifamily Leasing
2025-11-19
Company data provided by crunchbase