Starwood Hotels · 19 hours ago
Assistant Front Office Manager
Nashville, TN
Full-time
Onsite
Mid, Senior Level
2+ years expStarwood Hotels is a luxury hotel brand management company committed to sustainability and exceptional guest service. They are seeking an Assistant Front Office Manager to lead and inspire the service team, train new hires, and ensure a high level of guest interaction and satisfaction.
HospitalityHotelVenture Capital
Responsibilities
Train, supervise and help mentor new hires, setting them up for success in the most productive ways
Constantly interact with guests, whether welcoming them from across an ocean or just around the corner
Teach others to provide excellent guest service, leading by example
Qualification
Required
Passionate about hotel operations and guest service with a minimum of 2 years' experience working in a Front Office supervisory role, preferably within an upper upscale or luxury hotel environment
Advanced knowledgeable of front office operations, a strong leader and a proven track record in guest and team member engagement and financial performance
Excels at communication, both verbal and written
Is able to accommodate a flexible schedule to include days, evenings, weekends and holidays
Preferred
A post-secondary diploma or degree would be a plus
Company
Starwood Hotels
We’re a global team of purpose-driven, nature-inspired, service-obsessed individuals who thrive on nurturing the natural beauty of both people and the planet.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Raul Leal
Chief Executive Officer
Abhay Bakaya
Chief Development Officer
Company data provided by crunchbase