ASICS America Corporation · 1 day ago
DC Planner, Routing
Byhalia, MS
Full-time
Onsite
Entry, Mid Level
1+ years expASICS America Corporation is committed to promoting a diverse and inclusive culture. The Routing Planner is responsible for ensuring timely deliveries according to customer specifications while providing customer service support related to logistics and transportation.
FashionShoesSports
Responsibilities
Conduct daily transportation planning of shipments
Interface and work with DC Operations to schedule and plan related activities regarding outbound shipments. Conducts shipping execution support duties as required. This includes interacting with carriers and drivers as necessary. Provides support to the import/export clerk as required
Provide customer service support to account teams, other internal departments, and customers as required to address service requests, issues, freight rate quotes, and other inquiries
Monitor the bucket daily for deliveries that are routed PRT (orders shipping outside of the continental US) or RRG (call for routing) for customers that are not flagged as default shipping accounts and determine the correct routing, then revising the deliveries in WM. Ensuring assigned account customer routing guides are up-to-date and the company is in accordance with the customer’s routing instructions to avoid chargebacks
Provide assistance to our customers in tracking, tracing, retrieving, and obtaining delivery receipts or troubleshooting delivery issues
Provides support to the receiving department regarding inbound shipments as well as provides relevant communication to our vendors, carriers, procurement and receiving departments as necessary
Ensures that manual billing is completed by the end of each day
Correcting manifest exceptions on a daily basis
Review, investigate, and assist in resolving chargebacks received from the compliance department that are related to assigned accounts. As possible, provide supporting documentation to aid in recovery/resolution to the compliance department
Adheres to all company policies and procedures
Embodies and demonstrates company ethics and values
Abides by all federal, state and local laws
Qualification
Required
Bachelor's Degree in Arts/Sciences (BA/BS) in Logistics or transportation planning or equivalent combination of training, education and experience
1-2 years of logistics experience required
Computer skills: Microsoft Suite (Outlook, Teams, Word, Excel, PowerPoint), SAP
Able to multi-task and prioritize to meet deadlines and department results
Knowledgeable in SAP and WMS
Knowledge of strategies to protect people and data
Knowledge of principles and process for providing customer service, including needs assessments and meeting quality standards
Skilled at managing administrative and clerical procedures such as managing files and records, and general office procedures
Skilled at problem solving and developing options to implement solutions
Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers
Able to communicate in (written and oral) forms
Strong analytical skills
Ability to effectively multi-task and prioritize duties under pressure
Manual dexterity required: Must be able to use hands to finger; handle, feel and type; reach with hands and arms
Must be able to count
Vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
Must be able to stand, walk, bend, reach, climb ladders, some lifting
Must be able to lift, move and carry up to 20 pounds without assistance
Preferred
2-3 years of experience in client account management preferred
Company
ASICS America Corporation
At ASICS, our Sound Mind, Sound Body philosophy is more than a tagline, it's our way of life.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Barbara Turner, SPHR
Chief Administrative Officer
Coco O'Neil
Manager, Sponsorships and Partnerships
Recent News
2025-07-30
Indus Business Line
2023-07-04
2023-06-28
Company data provided by crunchbase