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Yum! Brands · 17 hours ago

Director, Digital Product

Irvine, CA

Full-time

Onsite

Director/Executive

$202K/yr - $238K/yr

10+ years exp

Yum! Brands is the parent company of Taco Bell, a leading global brand in the quick service restaurant industry. The Head of Digital Product will lead product management across Taco Bell's Digital commerce ecosystem, focusing on enhancing customer experience and driving revenue through innovative digital solutions.

Food and BeverageHospitalityRestaurants

Growth Opportunities

No H1B

Responsibilities

Lead product management capabilities for all digital customer experience ecosystems including ecommerce, martech, kiosk, delivery, digital signage, and consumer-facing AI spaces

Partner closely with loyalty, CRM, digital merchandising, restaurant CX, and marketing teams to grow functionality and capabilities that drive top line revenue, increase conversion, enhance the guest experience, and make CX easy for our team members to deliver consistently

Ideate and design the future of commerce across existing and unestablished channels – from next-generation payment and wallet capabilities to the future of generative and agentic AI and the role of social/conversational commerce

Champion product teams collaboration and prioritize across our Taco Bell, Yum!, and 3rd party vendor engineering teams to deliver stable products and new functionality

Represent all digital product in annual planning and goal setting; lead teams to drive focus in delivering against goals

Develop teams both professionally and culturally to achieve high performance, high collaboration, and high team satisfaction across the organization

Thought leader with cross-functional partners to understand requirements and goals

Create and articulate vision, strategic goals, and impact – to business, franchisees, team members, and customers – and execute a roadmap that demonstrates measurable value

Lead a test-and-learn mentality aimed at finding quick opportunities to iterate and deliver results; leverage agile methodology to quickly innovate, size opportunities, research, test, analyze, and further optimize our product suite

Manage feedback loop from stakeholder and leaders to share roadmap updates, status, and evolution of roadmaps

Drive accountability for budget allocation and management across product teams, inclusive of engineering and QA costs

Serve in a leadership role for the US Digital team at Taco Bell; be a thought partner across the Taco Bell and Yum! Brands businesses

Qualification

Digital product managementEcommerce strategyAgile methodologyCustomer-centricityData-driven strategyAnalytical skillsCoachingCommunicationInterpersonal skillsCritical thinkingOrganizational skillsLeadership

Required

Bachelor's degree (or MBA) in Business, Information Systems, or technology related discipline, or equivalent years of experience

10+ years of experience as a digital product lead or related strategic digital field

5+ years of experience as a people leader

Excellent communication and interpersonal skills to influence stakeholders – across junior, peer, and leadership levels – and build strong partnerships with trust and empathy

Passionate about customer-centricity and data-driven strategy; committed to test-and-learn and growth mindsets

Outstanding analytical, critical thinking, and organizational skills with high attention to detail

Adaptable and flexible with an enterprise mindset and ability to think, plan, and execute resourcefully across multiple projects, priorities, and teams

Able to provide leadership, direction, and coaching to junior team members as well as cross-functional partners