Client Services Rep / Window Clerk - IL 1st Shift jobs in United States
cer-icon
Apply on Employer Site
company-logo

WSI (Warehouse Specialists, LLC) · 22 hours ago

Client Services Rep / Window Clerk - IL 1st Shift

WSI (Warehouse Specialists, LLC) is hiring for a Client Services Representative/Window Clerk. In this position, you will be responsible for customer service on the phone, through email and at the service window, assisting in the needs of the warehouse staff, customers, and truck drivers.

LogisticsSupply Chain Management

Responsibilities

Answer phones, voicemails and emails in a professional prompt manner
Have working knowledge of the company and customer computer systems
Accurately and timely enter data as required
Able to prioritize and balance multiple tasks at the same time
Willing to double check orders on warehouse docks
Other duties may be assigned as business needs
Checking drivers in and out and knowing the associated paperwork for them
Maintaining the dock door board, manage and accurately utilize the Opendock application
As well as enter correct data in Autosig
Working closely with the lead and warehouse employees
The ability and comfort to communicate via radio communication
Scheduling outbound trucks as needed

Qualification

Customer serviceMS WordExcelSAPForklift experienceCommunication skillsSelf-motivatedAttention to detail

Required

Excellent respectful communication skills with customers and employees
Working knowledge of MS Word and Excel
Self-motivated and works well with limited direction

Preferred

Strong attention to detail
Working understanding of Microsoft office, WMS, SAP, and Excel
Previous forklift experience is a plus

Benefits

Competitive wages, and opportunities for advancement.
Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.
Company-paid Short/Long-term Disability, Life Insurance and Employee Assistance plans.
Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay.
Retirement 401(k) Plan with Discretionary Employer Match, and Profit Sharing.
Referral Bonus, Wellness Programs, Clothing Allowance, Safety Shoe and Safety Glasses Reimbursement.

Company

WSI (Warehouse Specialists, LLC)

twittertwittertwitter
company-logo
WSI delivers end-to-end 3PL solutions that unlock exceptional customer experiences.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Daniel VandenHeuvel
CFO
linkedin
leader-logo
Paul Simmons
Chief Operating Officer
linkedin
Company data provided by crunchbase