Wolters Kluwer · 22 hours ago
Account & Relationship Management Specialist II
Houston, TX
Full-time
Onsite
Mid Level
$56K/yr - $96K/yrWolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. The Account Relationship Management Specialist II role focuses on expanding the client portfolio, developing new business opportunities, and ensuring customer satisfaction and revenue growth.
BankingFinanceInformation ServicesInformation TechnologyLegalMobilePublishingSoftware
Responsibilities
Identify and develop new business opportunities within assigned market
Engage with clients to understand their needs and align them with the organization's offerings
Prepare and deliver effective sales presentations and product demonstrations
Negotiate product/service terms with moderate authority
Maintain comprehensive records of customer interactions and sales metrics
Follow up on leads and convert them into sales
Manage customer accounts and ensure their satisfaction
Collaborate with internal teams to address customer requirements and issues
Assist in the preparation of sales forecasts and performance reports
Participate in developing strategies to achieve sales targets
Qualification
Required
Bachelor's Degree
Strong verbal and written communication skills
Understanding of principles and practices for effective customer service
Familiarity with the organization's products or services
Ability to engage in moderate negotiation and sales tactics
Proficient use of Customer Relationship Management tools
Capability to resolve moderately complex customer issues
Strong organizational and time-management skills
Basic analytics for tracking performance and metrics
Benefits
Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave
Company
Wolters Kluwer
Wolters Kluwer is an information services company specializing in software solutions and services for the healthcare and legal sectors.
Founded in 1836
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.78B2025-06-23Post Ipo Debt· $578.76M
2025-03-13Post Ipo Debt· $542.74M
2024-03-11Post Ipo Debt· $655.84M
Leadership Team
Jason Marx
CEO, Wolters Kluwer Tax & Accounting
Nancy McKinstry
CEO
Recent News
2026-01-07
Business Wire
2025-12-18
Company data provided by crunchbase