Aidoc · 1 day ago
Solution Success Manager (Radiology)
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expAidoc is a company that helps health systems deliver smarter and faster care through clinical AI. They are seeking a Solution Success Manager to support their Radiology AI and Workflow Solutions by guiding customers through onboarding and optimizing the use of AI-driven tools in clinical workflows.
Artificial Intelligence (AI)Health CareMachine LearningMedical Device
Responsibilities
Deliver compelling product demonstrations of our AI healthcare solutions to diverse audiences, including clinicians, researchers, and healthcare administrators
Master and articulate the nuances of specific Care pathways, including clinical workflows, patient journeys, and treatment protocols, tying them to our solutions
Build and maintain a deep understanding of key healthcare personas (e.g., providers, specialists, radiology IT, Technologists, nurses, care coordinators, patients) and their unique challenges
Map complex clinical requirements into demonstrable workflows in our product suite
Collaborate with Regional Account Directors (RAD) on the best way to create and deliver tailored sales presentations that resonate with different healthcare stakeholders
Preliminary solutioning of the Aidoc products during pre-sales motions, demonstrating how they may augment or enhance customer clinical team workflows
Clinical Onboarding and Change Management - oversee the clinical onboarding process, including assessing current workflows, identifying key objectives, optimizing workflows for users, and supporting initiatives that ensure successful adoption post-sale
Provide expert-level product training to internal teams and clients
Partner with the Customer Success Manager to ensure solutions deployed meet the expected deliverables as scoped in the pre-sales engagement
Gather and synthesize feedback from healthcare professionals during the pre-sales and onboarding phases to inform product development
Serve as a subject matter expert in relevant medical domains during client engagements
Guide implementation processes that align with clinical workflows and regulatory requirements
Serve as a liaison between product development, radiology platform vendors, and commercial teams during the late beta and early scaling phases of new solutions, ensuring that clinical needs and workflow optimization details are fully incorporated into the solution launch process
Attend various vendor conferences and Aidoc events as needed
Qualification
Required
Certification in CT technology (ARRT)(CT) with deep radiology experience (e.g., CT Technologist, Radiology Manager, PACS Administrator)
8–10 years of acute healthcare experience, including work within a large institution (>400-bed hospital)
Progressive clinical leadership experience, including leading clinical departments, teams, or enterprise clinical programs
1-2 years of experience within the clinical AI industry outside of the hospital environment, supporting or deploying AI-enabled healthcare solutions
Strong understanding of radiology workflows, imaging environments, and patient journeys, including subspecialty imaging and clinical protocols
Hands-on experience with RIS/PACS and imaging informatics platforms
Demonstrated ability to collaborate cross-functionally with Sales, Product, Marketing, and Customer Success
Experience supporting pre-sales activities, including clinical discovery, solutioning, and live product demonstrations
Strong communication and presentation skills, with the ability to engage clinicians, administrators, and executives
Ability to translate complex clinical requirements into product workflows, solution design, and implementation plans
Experience delivering training and enablement for internal teams and external healthcare customers
Proven relationship-building skills, including change management and adoption support
Strong organizational and project management skills, ensuring alignment between pre-sales commitments and post-sales delivery
Ability to gather and synthesize customer feedback to support product evolution and customer success
Benefits
A range of medical, dental and vision benefits
Stock options for all full-time employees
20 days of paid vacation, plus sick days and holidays
A 401(k) plan, life insurance, plus long and short term disability
The opportunity to directly improve medical care and impact patient outcomes
Company
Aidoc
Aidoc develops artificial intelligence tools for radiologists and multidisciplinary patient treatment.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$414MKey Investors
General CatalystSquare Peg CapitalTLV Partners
2025-07-23Series Unknown· $110M
2025-07-23Debt Financing· $40M
2023-11-27Series Unknown· $30M
Leadership Team
Elad Walach
CEO
Gal Yaniv
Co-Founder and Chief Medical Officer
Recent News
2025-12-24
2025-12-16
Company data provided by crunchbase