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Synergy Staffing · 3 months ago

Business Systems Operations Analyst

Pittsburgh, PA

Full-time

Hybrid

Senior Level

5+ years exp

Synergy Staffing is seeking a Business Systems Operations Analyst to enhance operational agility by optimizing ERP system usage and improving Business Intelligence capabilities. The role involves partnering with business groups and IT staff to deliver timely reporting and ensure stakeholder needs are met.

RecruitingStaffing Agency

Growth Opportunities

Responsibilities

Partner with stakeholders, process specialists and business groups to elicit and document requirements; translate non-technical requirements into technical business requirements

Use current knowledge of business and technology to recommend system and process improvements

Partner with business departmental teams to define and document requirements for new metrics and reports

Perform ongoing monitoring and refinement of reports and BI solutions

Critically evaluate information gathered from multiple sources, reconcile conflicts, abstract from low-level information to a general understanding, and work with the user community to uncover unmet business needs

Understand existing and anticipated ERP/BI functionality offerings that meet business demand

Work closely with third-party vendors including software providers, implementation partners and consultants

Assist with user acceptance testing requirements for existing and new ERP/BI systems and modules

Partner with key strategic solutions partners for small and large-scale engagements to help realize the vision of the Department

Manage the configuration and setup of ERP and BI-related solutions

Analyze ERP/BI-related system activity by assessing system utilization, employee productivity, and trends among key quality attributes

Qualification

ERP systems experienceBusiness Intelligence solutionsReport designDevelopmentIFS Applications knowledgeMicrosoft Office proficiencyOracle/MS SQL ServerDatabase/Data WarehouseProject managementCross-functional team leadershipStrategic thinking

Required

Bachelor's Degree (Desired – will substitute experience)

5-10 years of functional experience working with ERP systems and custom reporting/BI solutions

Demonstrated knowledge in ERP-related functional modules (IFS Applications experience strongly preferred)

Demonstrated proficiency in configuration and functional setups for ERP systems

Domain knowledge of enterprise-wide ERP-related business and technical processes (including, but not necessarily limited to Sales, Finance, HR, Manufacturing, and Supply Chain)

Proficiency with eliciting ERP and BI integration requirements

Advanced knowledge of Microsoft Office

Report design and development experience

Proven ability to quickly learn new applications, processes and procedures

Ability to manage and prioritize multiple, complex projects simultaneously

Ability to appropriately manage expectations regarding scope, schedule and budgetary parameters

Professional image with ability to form good partner relationships across functions

Experience leading cross-functional teams and projects to drive business improvements

Strategic, intellectually curious thinker with focus on outcomes