Ultimate Staffing ยท 21 hours ago
Customer Service Coordinator
Ultimate Staffing Services is seeking a dedicated Customer Service Coordinator to join a dynamic team in Temecula, California. The ideal candidate will be responsible for providing exceptional customer service and ensuring a seamless experience for all customers, managing inquiries and resolving issues efficiently.
Responsibilities
Respond promptly to customer inquiries via phone and email
Resolve customer issues with professionalism and empathy
Maintain accurate and up-to-date customer records
Collaborate with team members to enhance customer service processes
Ensure compliance with company policies and standards in all interactions
Provide feedback on customer interactions to improve service quality
Qualification
Required
High school diploma or equivalent required
Strong communication skills, both verbal and written
Ability to work in a fast-paced environment and manage multiple tasks
Proficiency in using customer service software and Microsoft Office Suite
Preferred
Previous experience in a customer service role is preferred