Prime Source Foods · 1 week ago
Human Resources Manager
Londonderry, NH
Full-time
Onsite
Mid, Senior Level
7+ years expNavis Food Partners is a leading foodservice company seeking a highly qualified Human Resources Manager for their Prime Source Foods operation in Londonderry, NH. The HR Manager will be the primary on-site HR leader responsible for executing all HR activities, focusing on employee relations, compliance, staffing, performance management, and HR operations.
Food and Beverage
Responsibilities
Serve as the first point of contact for employee relations issues, including attendance, performance concerns, workplace conduct, conflicts, and disciplinary actions
Coach and advise supervisors and managers on performance management, documentation, corrective action, and terminations
Conduct or support investigations related to employee complaints, policy violations, and workplace issues; partner with Navis HR and legal, as needed
Maintain a regular, visible presence on the floor and throughout the operation to engage with employees and leaders, understand workflow and address issues in real time
Support leave management, accommodations, and return-to-work processes in coordination with Navis HR
Lead talent acquisition activities to support exempt and non-exempt hiring needs
Coordinate interviews, participate in candidate selection, and ensure offers align with guidelines
Oversee and support onboarding activities for new hires, including orientation, I-9 completion, policy acknowledgments, and system access
Monitor turnover and staffing gaps; proactively flag workforce risks to site leadership and Navis HR
Support the execution of performance review cycles, goal setting, and development planning
Work with managers to address underperformance and develop improvement plans
Identify training needs and partner with site leadership and Navis HR on learning and development resources
Support succession planning and internal mobility efforts at the site level
Manage day-to-day HR activities for the site, including employee data changes, job changes, terminations, and status updates in the HRIS
Ensure accurate and timely completion of HR documentation and processes
Partner with payroll to resolve pay issues, timekeeping questions, and data discrepancies
Maintain personnel files and ensure compliance with recordkeeping requirements
Ensure consistent application of company policies, procedures, and handbook guidelines
Provide guidance to managers and employees on policies and employment practices
Monitor compliance with federal, state, and local employment laws; escalate issues as needed
Support audits, unemployment claims, and employment verifications
Support implementation and administration of compensation programs, incentives, and merit processes
Create, update, and maintain job descriptions for all hourly and salaried roles at the site, ensuring alignment with platform job architecture, FLSA classification, and operational realities
Partner with managers to define role scope, responsibilities, and skill requirements for new or evolving positions
Support job leveling and title consistency across the site in coordination with Navis HR
Educate managers and employees on pay practices, policies, and total rewards programs
Partner with operations leadership to support safety initiatives and reinforce safe work practices
Assist with workers’ compensation claims, incident reporting, and return-to-work efforts
Participate in safety meetings or committees as needed
Support drug testing, background checks, and compliance requirements
Plan, coordinate and execute site-level employee engagement action planning, activities, events and initiatives to build morale, connection and a positive workplace culture
Reinforce OpCo and platform values, behaviors, and expectations
Assist with site communications, employee meetings, and change initiatives
Serve as a visible HR presence on the floor and in the office
Act as the local extension of the Navis HR team, ensuring platform programs and processes are implemented consistently
Provide regular updates to Navis HR on employee relations issues, staffing, turnover, and site needs
Participate in Navis HR meetings, projects, and initiatives
Support integrations, system implementations, and process improvements
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent work experience
7+ years of progressive HR experience in a generalist or HR manager role
Experience supporting hourly, frontline workforces in food distribution, warehouse, transportation, manufacturing, logistics or similar environments
Strong technological proficiency, especially in HRIS platforms (Paylocity or ADP) and reporting tools, MS Outlook, Word, Excel, PowerPoint, etc
Strong working knowledge of employment law, employee relations and HR operations
Comfortable handling high-volume, hands-on HR activity
Ability to work independently and make sound judgment calls in real time
Strong interpersonal communication and presentation skills
Ability to build relationships at all levels of the organization
Preferred
Prior experience developing and/or implementing HR programs, such as engagement action planning, performance management processes, HRIS transitions, job leveling, and/or training programs
Spanish speaking
Company
Prime Source Foods
Prime Source Foods is one of the largest food and provisions wholesale supply companies in the Northeast.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase