Nagarro · 18 hours ago
Associate Distinguished Engineer - Salesforce Architect (Field Service)
Atlanta, GA
Full-time
Hybrid
Lead/StaffNagarro is a Digital Product Engineering company that is scaling in a big way. They are seeking a highly skilled Salesforce Architect with deep expertise in Salesforce Field Service to design, govern, and deliver scalable field service solutions, ensuring alignment with enterprise standards and business objectives.
Communications InfrastructureConsultingInformation TechnologyISPWireless
Responsibilities
Define end-to-end Salesforce architecture for Field Service implementations
Design scalable solutions using Service Cloud, Field Service Lightning, Experience Cloud, and platform capabilities
Establish architectural standards, design patterns, and best practices
Ensure solutions meet performance, scalability, security, and compliance requirements
Architect solutions leveraging Salesforce Field Service, including: Work Orders, Service Appointments, Assets, and Entitlements
Scheduling, Optimization, Dispatcher Console, and Emergency Workflows
Skills-based routing, Service Territories, and Operating Hours
Field Service Mobile App configuration and offline capabilities
Design complex scheduling and optimization strategies for large technician workforces
Enable asset-centric service models and preventive maintenance use cases
Lead and mentor Salesforce developers, admins, and consultants
Review solution designs, configurations, and code for quality and compliance
Drive architectural governance through design reviews and documentation
Resolve complex technical issues and performance bottlenecks
Design and oversee integrations with ERP, Inventory, IoT, GIS, and third-party scheduling systems
Define integration patterns using REST/SOAP APIs, Platform Events, Change Data Capture, and Middleware (MuleSoft preferred)
Architect data migration and data quality strategies
Ensure data security, sharing, and compliance across integrated systems
Architect automation using Flows, Apex, Lightning Web Components (LWC), and Validation Rules
Optimize system performance for high-volume work orders and mobile users
Define strategies for bulk processing, error handling, and monitoring
Collaborate with Product Owners, Business Analysts, and business stakeholders
Provide architectural input during backlog grooming, sprint planning, and release planning
Translate complex technical concepts into business-friendly language
Support UAT, go-live, and post-production stabilization
Design Salesforce security model including profiles, permission sets, role hierarchy, and sharing rules
Ensure compliance with enterprise and regulatory standards (e.g., SOX, GDPR, HIPAA where applicable)
Define CI/CD strategy and DevOps best practices using tools like Copado, Gearset, or Salesforce DevOps Center
Qualification
Required
Deep expertise in Salesforce Service Cloud and Field Service Lightning
Strong hands-on experience with Apex, LWC, SOQL, Flows, and Salesforce APIs
Experience with Salesforce mobile and offline architectures
Strong understanding of Salesforce limits and performance optimization
Proven experience architecting large-scale Field Service solutions
Strong understanding of field service business processes: dispatching, workforce management, inventory, and asset servicing
Experience with multi-org, multi-cloud Salesforce environments
Strong leadership, communication, and stakeholder management skills
Ability to influence architectural decisions across business and IT teams
Experience working in global, distributed Agile teams
Preferred
Salesforce Certified Technical Architect (CTA) or progress toward CTA
Salesforce Certified Field Service Lightning Consultant
Salesforce Certified Service Cloud Consultant
Salesforce Certified Integration Architecture Designer
Experience with industries such as Utilities, Manufacturing, Medical Devices, Telecom, or Energy
Company
Nagarro
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset.
Founded in 1996
10001+ employees
H1B Sponsorship
Nagarro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (189)
2024 (261)
2023 (280)
2022 (240)
2021 (153)
2020 (240)
Funding
Current Stage
Public CompanyTotal Funding
$11.5M2024-10-16Acquired
2020-12-16IPO
2000-07-04Series Unknown· $11.5M
Leadership Team
Sunil Kanderi
Co-founder & Managing Director
Ganesh Sahai
CTO (Chief Technology Officer)
Recent News
2026-01-08
2025-12-22
Company data provided by crunchbase