tms · 1 week ago
Resource Manager
Chicago, IL
Full-time
Onsite
New Grad, Entry Level
0+ years exptms is a company that unites technology, marketing, and sourcing to drive transformational change for leading brands. The Resource Manager role focuses on operationalizing and supporting onboarding and offboarding processes, ensuring compliance and efficiency in identity lifecycle management.
AdvertisingBusiness DevelopmentMarket ResearchMarketing
Responsibilities
Monitor and enforce Employee and Contractor preboarding, onboarding, and offboarding processes
Ensure timely identity creation, modification, and deactivation aligned with organizational standards
Monitor compliance with internal controls, audit requirements, and regulatory frameworks
Set up projects in NetSuite to enable accurate time tracking by employees and contractors
Partner with Finance, HR, and Business Units to align project setup with operational and reporting requirements
Generate and distribute reports on time utilization, providing visibility into who is tracking time to which projects
Oversee creation and management of contractor capacity in SAP SuccessFactors (SAP SF), ensuring alignment with workforce planning and identity lifecycle standards
Oversee provisioning and de-provisioning of accounts across systems and applications (e.g., ServiceNow, EntraID, etc.)
Ensure associated metadata (roles, permissions, entitlements, audit logs) is accurately maintained and updated throughout the account lifecycle
Implement controls to guarantee timely removal of access upon offboarding, reducing risk of stale or orphaned accounts
Partner with IT and HR to align identity creation with employee lifecycle events
Collaborate with Hexaware to replace reliance on manual Excel tracking with automated, real-time dashboard solutions
Use dashboards to replace and govern RU reports provided by Hexaware, ensuring consistency, transparency, and reduced dependency on external/manual reporting
Identify and mitigate risks associated with unauthorized access or stale accounts
Optimize processes to reduce administrative overhead and licensing costs
Track and report on metrics related to account lifecycle efficiency and risk reduction
Work closely with HR, IT, Security, and Business Units to streamline processes
Serve as the point of escalation for identity lifecycle issues
Drive cross-functional initiatives to improve user experience and operational efficiency
Regularly review and refine onboarding/offboarding workflows
Introduce automation and best practices to enhance scalability and reduce manual effort
Qualification
Required
Bachelor's degree in IT, Computer Science, Business Systems, or related field (or equivalent experience)
0–2 years of experience in IT support, HR systems, or identity/access management
Foundational knowledge of identity and access management concepts
Strong attention to detail and ability to follow standard operating procedures / processes
Good communication skills to collaborate with HR, IT, and Security teams
Preferred
Internship or project experience with SAP SF, dashboards, or IAM tools is a plus
Exposure to SAP SuccessFactors (SAP SF), NetSuite, IAM tools, or willingness to learn
Basic skills in dashboard/reporting tools (PowerBI, Tableau, or Excel pivot tables)
Understanding of audit compliance basics
Company
tms
tms unites technology and marketing and sourcing to drive transformational change for the world’s leading brands.
1001-5000 employees
H1B Sponsorship
tms has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Late StageLeadership Team
Chuck McDonough
Chief Financial Officer
James Eby
Sr. Vice President, Chief Creative Officer
Company data provided by crunchbase