Optum ยท 20 hours ago
Senior Software Engineer (Production support)
Eden Prairie, MN
Full-time
Hybrid
Senior Level, Lead/Staff
$92K/yr - $164K/yr
8+ years expOptum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. They are seeking a highly skilled and motivated Senior Software Engineer to support and enhance production systems for Prior Authorization platforms, focusing on stability, performance, and modernization of critical applications. The role involves production support, collaboration with cross-functional teams, and contributing to automation and system reliability.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Production support for Priority 1 Critical business applications like PAS & PANDA ensuring uptime, performance, and SLA adherence through Incident management and root cause analysis for P1/P2 issues, with a focus on proactive detection and resolution
Implementation of AI/ML-based monitoring and alerting systems to reduce incident influx and improve triaging speed
Support CI/CD and DevOps initiatives and contribute to automation and modernization efforts
Collaborate with cross-functional teams across Dev, Support, and Infrastructure to ensure seamless delivery and support
Contribute to the design and development of automation scripts and tools to enhance system reliability and reduce manual toil
Foster a culture of operational excellence and continuous improvement
Qualification
Required
Bachelor's or Master's degree in computer science, engineering, or related field
8+ years of experience in software engineering, with at least 4+ years in production support
4+ years of hands-on experience in React, Spring Boot, and Azure; experience in Java/Python
2+ years of hands-on experience with Microsoft Azure (e.g., App Services, Functions, Monitor, DevOps)
Experience in application debugging, troubleshooting, and analyzing logs & alerts using tools like Splunk, App Insights, and Dynatrace
Understanding of Oracle database and ability to write SQL queries
Familiarity with Kubernetes, cloud deployments, and CI/CD pipelines
Familiarity with GenAI tools (e.g., CoPilot, Splunk MLTK) & understanding of AI/ML concepts and experience applying them to operational use cases (e.g., anomaly detection, predictive alerts)
Excellent problem-solving, communication, and stakeholder management skills
Flexible to work off hours including weekends in case of critical business issues (e.g., Priority 1 or 2 incidents)
Preferred
Experience in Pega
Understanding US healthcare, specifically Prior Auth/claims domain
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase