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Penske Motor Group · 4 days ago

Longo Lexus Sales Portfolio Consultant

El Monte, CA

Full-time

Onsite

Entry Level

$18/hr - $18/hr

2+ years exp

Penske Motor Group is a leading automotive dealership group, and they are seeking a Sales Portfolio Consultant to join their team at Longo Lexus. The role involves generating business from a previous clientele database and providing exceptional guest service through effective communication and appointment setting.

Retail

Growth Opportunities

Responsibilities

Assists guests who are inquiring about vehicles over the phone by asking questions and listening carefully to their responses

Heavy outbound calling setting up appointments from our own clientele portfolio

Communicates with callers in a professional, friendly, and efficient manner

Follow-up with guests by phone who previously visited the dealership to ask for their business

Provides guests with information on vehicle pricing (MSRP), packages, and availability

Explains fully product performance, application, and benefits to guests

Informs about and introduces guests to dealership operations, including the service and parts departments, to emphasize to customers the quality and efficiency of the dealerships service operations

Maintains daily activity records and reports

Achieves the sales objectives set by management

Keeps abreast of new products, features, accessories, etc., and their benefits to guests

Assists in all other areas of the sales department, as needed

Performs other specific administrative duties as assigned by management

Maintains professional appearance

Maintains high ethical standards on all actions

Qualification

Telephone sales experienceGuest service skillsMicrosoft Office proficiencyOrganizational skillsMathematical concepts knowledgeTeam coordinationProfessional appearanceProblem solvingCommunication skillsAttention to detail

Required

A high school diploma or equivalent

High degree of self-initiation, organizational skills and problem solving

Proficient in Microsoft Office Applications (Word, PowerPoint, Publisher, Excel)

Strong oral and written communications skills

Knowledge of basic mathematical concepts (such as add, subtract, divide, multiply, and percentages); and laws that govern retail automotive sales

Ability to coordinate activities with other employees; read and comprehend instructions and information in the English language; learn and understand the federal, state, and local laws which govern retail auto sales; use good judgment in challenging situations; pay attention to detail; follow-up with guests and employees; work well with the public; communicate in a professional manner on the phone, internet and in person; use standard office equipment

Must have a valid driver's license and maintain an acceptable and safe driving record

Must have at least two years of outside telephone sales or bill collection experience