Marion Goodwill Industries · 1 day ago
Program Manager
Marion Goodwill Industries is seeking a Program Manager to provide leadership and direction for the Goodwill Education and Training Center. The role involves ensuring program compliance, fostering community partnerships, and overseeing program evaluation and development to meet local employment and training needs.
Non-profit Organization Management
Responsibilities
Assures program compliance with all policies, procedures, and practices established within the department and is responsible for holding staff accountable for discrepancies in practice
Spearheads maintenance of integrity of data entry/management and accuracy of reports, documentation, and records, through quarterly site-based audits conducted by senior management followed by a written summary of findings
Plays key role in cultivation of strong collaborative relationships with current and new community partners
Ensures ongoing program evaluation of current process and implantation of new practices
Ability to articulate mission services and the ability to lead and motivate others to achieve established benchmarks
Oversees and coordinates schedules and workload of GETC programs and services
Participate in and gives input on all CARF standards and plans. Responsible for assigned areas within CARF standards and/or action plans
Responsible for development of training topics, training aides, and activities for the consumers, participants and Education and Training Center
May provide direction to participants about work tutorials and on-site mentoring
Provide career counseling to assist clients with identifying skills and developing appropriate vocational goals
Maintain regular contact with client to monitor and revise ISS as required. Provide 12 month follow-up activities after exit from program
Work with participants on case load in the development of an Individual Service Strategy. Assist with identifying and addressing youth barriers
Work closely with community agencies and staff of County Department of Job and Family Services. Make appropriate referral for service including the provision of required support services
Present and facilitate learning through a variety of delivery methods
Evaluate and make recommendations on training materials and methodology
Keeps accurate case notes and paperwork on all consumer files
Keep accurate accounts of all billable time providing necessary information for billing and mileage
Ensures that confidentiality is maintained in all areas of program operations. Barriers to employment of each consumer should be maintained and disclosed only as allowable under state and federal law, and on a need-to-know basis
Responsible for developing new referrals including calling, sending letters, prison visits, and community relationships. Carries out marketing strategies designed to maximize program utilization
Development of funding sources including grant writing, when available
Attends conferences, seminars, workshops and meetings of professional groups and other to further Goodwill’s objectives. Travel for training may be required
Follows safety policies and procedures
Appropriately dressed in accordance with the employee dress code
Perform other duties that may be assigned
Qualification
Required
High School diploma; experience preferred
team orientation
First aid CPR certified (training provided)
Able to pass criminal background screening requirements in accordance with Goodwill policy and procedures
Ability to pass alcohol/drug screening
Driving record acceptable to Goodwill's insurance provider and adequate personal liability insurance
Preferred
Academic preparation at the bachelor's degree level preferred or two (2) years associates degree with management experience accepted
must be innovative, with outstanding track record for partnering to address workforce needs
must be capable of effectively using organizational and planning skills with attention to detail and follow through
requires strong communication skills, both verbal and written
must effectively lead, supervise, train, and develop staff
desire to work with rehabilitation consumers, employees, and the public
team oriented
appropriate grooming and dress