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Lemonade · 1 day ago

Underwriting Associate, Car

United States

Full-time

Remote

Entry Level

$24.04/hr - $27.64/hr

1+ years exp

Lemonade is seeking an experienced underwriting professional to join their Underwriting Operations, Car team. This role involves analyzing applications and coverage requests, reviewing insurance policies, and communicating decisions to customers, all while enhancing the customer experience and ensuring sound risk management.

Artificial Intelligence (AI)Financial ServicesInsuranceInsurTech

No H1B

Responsibilities

Review insurance policies for eligibility and insurability in accordance with established underwriting guidelines and risk standards

Evaluate and process requests for coverage, ensuring accuracy and appropriate risk assessment

Communicate underwriting decisions to customers through clear, empathetic, and informative email correspondence

Identify trends, patterns, and recurring issues in submissions or outcomes, and provide actionable feedback to strengthen underwriting guidelines and processes

Collaborate with AI-driven underwriting tools to enhance speed, consistency, and accuracy in risk evaluations

Contribute to continuous improvement of the customer experience by identifying workflow friction points and recommending process enhancements across teams

Qualification

Underwriting experienceAnalytical skillsCustomer service experienceCommunication skillsMulti-taskingAI enthusiasmProblem solvingAdaptabilityAttention to detail