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Aria Care Partners · 1 day ago

Account Manager

Phoenix, AZ

Full-time

Hybrid

Mid Level

3+ years exp

Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states. They are seeking an Account Manager to provide excellent customer service, retain existing accounts, and engage in insurance sales.

Health CareHospitalWellness

Responsibilities

Retention of existing facilities: Sustains rapport with key accounts by making periodic visits – at a minimum once per quarter; exploring specific needs; anticipating new opportunities

Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing quality and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change

Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share

Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Keeps promotional materials ready by coordinating requirements with marketing department; inventorying stock; placing orders; verifying receipt

Plans meetings and attends trade shows

Protects organization's value by keeping information confidential

Qualification

Sales experienceLife/health insurance licenseCustomer serviceSalesforceMicrosoft OfficePlanning/organizingDependabilityEfficiencyTerritory managementProblem solvingAttention to detailAdaptabilityTeamworkCommunication

Required

Associate's or Bachelor's degree preferred

3-5 Years previous applicable experience

Ability to obtain health and life insurance license

Reliable transportation

Ability to Lift Up to 50 Pounds

Candidates must possess a valid driver's license and maintain a clean driving record

Daily Travel with potential for 75% overnight stay

Preferred

Preferred prior work experience within senior living communities, sales, and life/health insurance

Preferred skills - experience using Salesforce and Microsoft Office applications including Excel, Word, and Outlook

Problem solving skills - strong analytical and critical thinking skills to identify problems and develop innovative solutions

Customer service - responds promptly to requests for assistance and strives to continually improve service

Planning/organizing - the ability to manage multiple tasks to ensure that assignments are completed in a timely and productive manner

Quality control/Attention to detail - demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance

Adaptability - adapts to changes in the work environment and is able to deal with frequent change, delays, or unexpected events

Dependability - consistently at work and on time, follows instructions, takes responsibility for own actions, responds to management direction

Efficiency - the ability to visit required number of weekly visits in a timely manner without sacrificing quality

Teamwork - Able to work in team environment

Communication - Strong written and verbal communication skills

Education of Aria Care Partners' mission & services to potential facilities

Currently possess a life/health insurance license or the ability to successfully complete the licensing course and exam

Territory management – the ability to plan weekly travel throughout the state to visit with nursing home staff and residents