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MSC Industrial Supply Co. · 3 days ago

Inventory Management Solutions Consultant

Appleton, WI

Full-time

Onsite

Mid Level

$65K/yr - $75K/yr

3+ years exp

MSC Industrial Supply Co. is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. The Inventory Management Solutions Consultant will primarily focus on enabling revenue growth through solution opportunity management, including customer needs analysis and installation oversight.

HardwareIndustrialManufacturingSalesSupply Chain ManagementWholesale

No H1B

Responsibilities

Enables explosive sales growth by properly managing new solution opportunities is the ultimate IMSC's responsibility beginning with comprehensive customer discovery through installation oversight

Proficient with all MSC/Class C inventory management solutions including but not limited to vending, VMI, VMI Inclusion, Crib Software, CMI, etc

Partners with key stakeholders to ensure customer needs are met through data collection, solutions discovery and building customer relationships to enable explosive sales growth

Conducts detailed discovery on customer needs, including, but not limited to data collection, process improvement, price concerns and cost savings that result in increased signings and expedited installation timelines

Continuously works to shorten discovery and recommendation processes (without sacrificing quality) to expedite timelines and speed overall implementations

Ensures recommended solutions address specific customer needs

Provides financial assumptions that supports the recommended solution

Working with sales partners, focus on obtaining signed agreements in a timely manner

Drives proficiencies in these additional areas:

Installations – on occasion will be required to support actual solution installations

Break Fix (onsite service)

Post Install Support

Supply Chain Optimization

Cancellation support

Utilizing key tools, technology and related PPE, responsible for required for a safe work environment

Adheres to service level agreements to consistently deliver best-in-class results

Mentors others on Solutions based programs and systems

Follows all required Salesforce protocols for project and time management

Provides feedback to management for continuous process improvement

Represents MSC Solutions at branch meetings and foster partnerships with sales associates

Supports designated team goals and objectives

Follows all MSC policies and procedures documented in the associate handbook

Participates in special projects and performs additional duties as required

Qualification

Inventory management solutionsCustomer needs analysisSales supportData collectionProcess improvementFinancial assumptionsSalesforce protocolsSituational adaptabilityComputer literacyElectro/Mechanical aptitudeDatabase SoftwareSQLCommunicationInterpersonal skillsOrganizational skillsTime managementProblem solving