Riverside Healthcare ยท 3 days ago
CARE ASSOCIATE/CARE TECH II - COAL CITY CHC (FT SHIFT VARIES)
Coal City, IL
Full-time
Onsite
New Grad, Entry Level
$20.35/hr - $24.85/hrRiverside Healthcare is a key player in the healthcare sector, and they are seeking a Care Associate/Care Tech II to provide both clinical and administrative support in a physician office setting. The role involves direct patient care, such as administering injections and performing diagnostic tests, as well as handling administrative duties like patient check-in and data entry.
Health CareHospitalHospitality
Responsibilities
Administer subcutaneous injections as requested by the physician, following established protocols
Perform venipunctures and non-blood specimen collection, ensuring proper labeling, form completion, and transport to laboratories
Assist physicians and nurses with medical procedures, including immediate care and occupational medicine, following ACOEM protocols for workers compensation
Conduct pulmonary function tests, electrocardiograms, pulse oximetry, and nebulizer treatments, fit testing, vision/audio exams, drug collections, and breath alcohol collections as needed by protocol
Collect and document clinical data accurately in EMRs, ensuring compliance with regulatory agency guidelines, health maintenance protocols, and quality measures
Follow up on lab work, referrals, consultations, and other tests, providing patients with timely updates as directed by the physician
Reconcile patient immunization records in the EMR, including ICARE records, ensuring accuracy and completeness
Maintain Point of Care Testing (POCT) competencies and perform quality controls for waived testing
Greet patients timely and courteously, escorting them to exam rooms and ensuring a positive patient experience
Answer telephone calls promptly, taking accurate messages and addressing customer questions and concerns efficiently
Assist patients with electronic registration within the clinic setting, ensuring all required information is accurately entered
Perform accurate computer data entry of patient demographics and other essential information in Agility and other EMR systems
Register patients according to clinic protocols, including verifying insurance, collecting payments, and scheduling clinical and diagnostic appointments
Scan and file patient test results, records, and other paperwork timely and accurately in the appropriate folders
Document missed appointments in patient records and ensure timely follow-up on patient work queues
Assist with confirming appointments and maintaining front desk and reception areas, ensuring they are fully operational at the start of business hours
Maintain a pleasant, friendly, and professional demeanor with all employees, patients, guests, vendors, and visitors of Riverside Healthcare
Acknowledge and greet all customers timely with a professional and friendly demeanor
Identify patients' needs for additional information, referring them to appropriate healthcare resources when necessary
Maintain current knowledge of insurance coverages to assist patients with insurance verification and authorization processes
Clean exam rooms using proper wipes and appropriate wet time guidelines, ensuring a safe and sanitary environment
Assist with maintaining office supplies, including filling supply orders for onsite visits, physicals, drug screens, wellness programs, and fit testing
Keep current on all required certifications, including DOT, drug and alcohol testing (DATIA), breath alcohol testing (BAT), and audiometric testing, as applicable
Support occupational health procedures and paperwork, including proficiency in Agility software
Qualification
Required
Knowledge of medical terminology is required
Previous clinical experience is required, including the ability to take vital signs, perform phlebotomy, EKG, and administer injections
Ability to work effectively in an automated environment is required
Preferred
Knowledge of medical terminology, and relevant certifications are preferred
Ability to spell, alphabetize, and count accurately
Previous experience with ICD-10 and CPT-4 coding is preferred
Knowledge of insurance and authorization processes is helpful
Prior knowledge of payer regulatory compliance and an understanding of the hospital revenue cycle is preferred
High school diploma or equivalent preferred
DOT certification
DATIA certification
Audiometric testing certification
Breath Alcohol testing certification
Medical Assistant certification
CPR certification (depending on staffing needs)
Benefits
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Company
Riverside Healthcare
Riverside Healthcare is a fully integrated healthcare system serving the needs of patients throughout the counties of Kankakee.
Founded in 1964
1001-5000 employees
H1B Sponsorship
Riverside Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (5)
2022 (2)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Phil Kambic
President & CEO
Bill Douglas
Sr. V.P. Finance, CFO
Recent News
Company data provided by crunchbase