Service Writer jobs in United States
info-icon
This job has closed.
company-logo

Grand Design RV · 1 day ago

Service Writer

Grand Design RV is one of the fastest-growing RV brands in North America, consistently rated among the highest quality manufacturers. They are seeking a Service Writer who will be responsible for greeting customers, processing transactions, updating customers on repair progress, and writing work orders.

Graphic DesignManufacturingRecreational Vehicles

Responsibilities

Greeting customers at drop off and reviewing the work order before repairs begin
Processing customer transactions upon completion of repairs
Updating customers on the progress of repairs while in the service shop
Writing of work orders
Communicate with insurance companies and submitting sublets
Scheduling transportation to and from the service shop
Various internal reports
Communicating with departments within the company

Qualification

Customer Service skillsRV knowledgeComputer experienceConflict resolutionCommunication

Required

High school diploma or equivalent
Customer Service skills
RV knowledge or Service Writer background
Computer experience
Ability to resolve conflicts
Excellent communication skills
Ability to sit or stand for long periods of time
Walk short distances to communicate with technicians and foremen

Benefits

Medical, Dental, Vision, Group Life Insurance, Accidental Injury, Critical Illness, Short & Long-Term Disability
Health Savings Account (HSA)
401(k) with match
Employee Stock Purchase Program
Tuition Reimbursement
Holiday and Vacation Pay

Company

Grand Design RV

twittertwittertwitter
company-logo
Grand Design RV is a manufacturer of recreational vehicles.

Funding

Current Stage
Late Stage
Total Funding
unknown
2016-10-03Acquired
2014-01-01Private Equity

Leadership Team

leader-logo
Analli Munoz
Human Resources Business Partner
linkedin
leader-logo
Daniel Kussow
Partners in Progress Midwest Regional Field Manager Fixed Operations
linkedin
Company data provided by crunchbase