CUSG · 1 week ago
Operations Specialist
United States
Full-time
Remote
New Grad, Entry LevelCUSG is a company that offers leading products and services in Martech, HR Performance, and Financial Empowerment. They are seeking an Operations Specialist whose primary focus is on retrieving, reviewing, and preparing credit union member data using various SaaS tools and quality control processes.
Financial ServicesInformation TechnologyMarketing
Responsibilities
Responsible for quickly and accurately conducting the survey send process for 15+ credit unions
Participate in QA process by auditing data from other Operations Service Specialists to ensure accuracy
Updating and checking for accurate information through Pending Sends and ClickUps tasks columns
Facilitate response rate collection and reporting for all clients, uploading to the MemberXP system
Updating current data in all websites by completing monthly Retention and File Maintenance
Protect client data and maintain confidentiality
Maintain log of hours worked by client
Other duties as assigned
Qualification
Required
High school degree or equivalent
Attention to detail a must
Able to follow precise step by step procedures and stay on task
Able to complete daily tasks within a timely matter
Requires reliable internet service and a dedicated workspace with no distractions
Strong computer skills with extensive work experience using Microsoft Office (Word and Excel) required
Valid driver's license required
Benefits
Medical, dental, and vision insurance; short- and long-term disability; life insurance; HSA and FSA options.
401(k) plan with 5% company contribution
Vacation, volunteer time, parental leave, and holidays—including floating holidays for days that matter most to you
Discretionary year-end bonuses and annual merit increases based on performance.
Flexible remote and hybrid work options
Ongoing learning and development opportunities
Wellness programs, pet insurance, and team member discounts
Opportunities to engage, connect, and make an impact
Company
CUSG
CUSG is an award-winning service organization, specializing in best-in-class technology for marketing and human resources teams alongside a collection of robust financial empowerment tools.
Founded in 1996
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David Adams
CEO
David Dean
Chief Investment Officer (CIO) | Chief Operating Officer (COO) – Revenue & Profit Growth | FinTech
Recent News
2025-05-29
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