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Community Bridges · 18 hours ago

Program Supervisor

Albuquerque, NM

Full-time

Onsite

Entry, Mid Level

1+ years exp

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of programs throughout Arizona. The Program Supervisor will be responsible for the day-to-day operations of the program, providing guidance and support to staff, and ensuring quality service delivery to individuals experiencing crisis and mental health challenges.

Health CarePersonal Health

Responsibilities

Responsible for the day-to-day operations of the program

Providing guidance and directions to assigned staff including but not limited to training, scheduling, skills and knowledge verification

Ensuring staff adhere to agency policy and procedure

Providing direct service to members as needed

Participating in staffing and shadowing staff for quality assurance purposes

Responsible for positively representing the program and agency

Providing coordination between various community partners

Assisting with program presentations

Participating in meetings with the funder when determined necessary

Responsible for the data quality of the HMIS entries

Ensuring staff complete daily staffing emails, services transactions, and case notes as indicated in the program specific desktop procedures

Responsible for ensuring staff thoroughly document their efforts according to CBI Policy and Procedure

Responsible for continuously reviewing HMIS reports

Qualification

Behavioral health experienceCertified Peer Support WorkerRecovery Coach certificationData quality managementStaff trainingSupervisionCurrent NM Driver’s LicensePre-employment background check

Required

Highschool diploma or GED required

Minimum of one (1) year of behavioral health related work experience providing direct service in a shelter, transitional or permanent supportive housing setting

Certified Peer Support Worker or Recovery Coach certification required to be obtained within 90-days of hire

Current NM Driver's License (valid and in good standing)

Clear 39-month Motor Vehicle Record (MVR)

Ability to pass a pre-employment background check required