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Macy's · 1 day ago

Warehouse Lead, Stone Mountain - Full Time

4401 Sarr Parkway - Floor DC, Stone Mountain, GA, 30083, US

Full-time

Onsite

Mid Level

Macy's is a storied retail company that has been a part of American culture for over 160 years. The Warehouse Lead is responsible for achieving daily department goals, monitoring performance, and ensuring effective training and operational processes within the fulfillment center.

Consumer GoodsFashionRetail

H1B Sponsor Likely

Responsibilities

Conduct daily meetings to discuss the business, priorities, and transition to / from next shift

Enlist colleagues to offer suggestions for process/culture improvement and champion their cause

Ensures colleagues are trained, cross-trained and/or certified in all operational areas. Recognizes training deficiencies works in partnership with Core Trainer and Operations Manager to retrain and address issues

Ensures KPIs related to merchandise movement, service levels, accuracy and productivity standards are achieved. Ensures colleagues are working toward continuous improvement goals and objectives

In partnership with Core Trainer, participate in new hire on-boarding process, including facility tours and orientation

Maintains a clean and organized workplace and work to ensure the personal safety of all colleagues

Practices open and continuous communication; values keeping others well informed; presents written and verbal ideas and feedback in easily understood ways

Provides guidance to daily operations activities to ensure a high degree of coordination and cooperation between different areas

Provides hands-on direction to colleagues for the operation of the fulfillment center

Recognizes and celebrates individual and team performance with positive reinforcement

Responsible for maintaining the hourly process board to drive performance within the process path. Adjust staffing to close performance gaps exposed through process board updates

Responsible for having influential conversations with colleagues that are off standard to the defined quick reference guide methodology to support the development of the team’s skills

Responsible for communicating the conversations with the Operations Manager

Achieve daily department plans established by the Operations Manager. Balance freight flow, validate colleagues time spent in function, monitor hour by hour performance and adjust staffing

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Regular and dependable attendance and punctuality

Qualification

TrainingDevelopmentTechnology ProficiencyProblem-solvingTeam CollaborationOrganizationCommunicationTime ManagementEquipment OperationSelf-motivation

Required

Strong verbal and written communication skills to ensure clear instructions, facilitate teamwork, and maintain open dialogue with colleagues

Capacity to conduct operational training sessions, cross-train colleagues, and support the ongoing development of the overall team

Skill in coordinating daily operations, maintaining cleanliness and organization, and prioritizing tasks to meet productivity standards

Ability to identify issues, analyze situations, and implement effective solutions to improve operational efficiency

Proficiency in using computers and handheld technology to access instructional documents, track productivity, and communicate with team members

Ability to operate forklifts, pallet jacks and other equipment as needed

Must be able to work collaboratively with other team members to achieve goals and maintain a positive work environment

Must be able to understand and communicate effectively with customers, co-workers, and People Leaders

Must be able to read and understand employment policies and safety rules/procedures in English

Resourceful self-starter who can work independently and take initiative to address challenges as they arise

Candidates with a High School Diploma or equivalent are encouraged to apply

Able to work a flexible schedule including days, evenings, weekends, and holidays based on department and company needs

This position requires heavy lifting, constant moving, standing, and reaching with arms and hands

Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders

May involve reaching above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Benefits

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with mental health counseling and legal/financial advice

Company

Macy's

Glassdoor3.4

Macy's is America’s store for life. The largest retail brand of Macy's, Inc.

Founded in 1858

New York, New York, USA

10001+ employees

http://www.macysjobs.com

H1B Sponsorship

Macy's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2022 (10)

2021 (26)

2020 (37)