HTC Global Services · 20 hours ago
EPIC Ambulatory Analyst
Terre Haute, IN
Full-time
Onsite
Entry, Mid Level
2+ years expHTC Global Services is seeking a Certified Epic Ambulatory Analyst to build, configure, and optimize Epic’s Ambulatory module for outpatient clinical workflows. The role involves collaborating with clinical staff to enhance workflows, ensuring compliance and patient safety, and providing training and support to end-users.
Information TechnologyInsuranceSoftware
Responsibilities
Design, build, and maintain Epic Ambulatory workflows, templates, preference lists, SmartForms, and SmartSets
Configure specialty-specific outpatient workflows (family medicine, internal medicine, surgical specialties, pediatrics, etc.)
Support clinical decision support tools, best practice advisories (BPAs), and order sets within Ambulatory
Partner with physicians, nurses, and clinical staff to identify workflow improvement opportunities
Translate clinical practice requirements into Epic Ambulatory system design
Ensure smooth integration with other Epic modules (Orders, ClinDoc, Cadence, MyChart, Beacon, Radiant, etc.)
Develop and execute test plans for upgrades, patches, and new Epic releases
Participate in integrated testing (IST) and user acceptance testing (UAT) for Ambulatory workflows
Document configuration, testing, and validation steps
Provide Tier 2/3 application support for Ambulatory end-users
Develop end-user training guides, job aids, and tip sheets
Support go-live events, workflow adoption, and optimization projects
Ensure Ambulatory workflows comply with regulatory standards (CMS, HIPAA, Joint Commission, Meaningful Use)
Assist in creating and maintaining reporting/analytics to support clinical operations and quality initiatives
Qualification
Required
Epic Ambulatory certification required (candidates without certification will not be considered)
2–4 years of Epic build/support experience in Ambulatory
Prior experience working in clinical environments or supporting outpatient clinics highly desirable
Familiarity with outpatient clinical workflows across multiple specialties
Strong analytical and troubleshooting skills
Ability to translate clinical needs into Epic technical solutions
Excellent communication skills for engaging providers and staff
Strong organizational skills and ability to manage multiple projects
Clinical background (RN, PharmD, PA, or similar) with direct ambulatory care experience
Prior participation in an Epic implementation, optimization, or upgrade project
Experience with clinical decision support design (BPAs, SmartSets)
Familiarity with MyChart workflows and patient portal integration
Preferred
Bachelor's degree in Nursing, Informatics, Health IT, or related field preferred
Additional Epic certifications (Orders, ClinDoc, MyChart, Cadence) a plus
Benefits
Group Health (Medical, Dental, and Vision)
Paid Time Off
Paid Holidays
401(k) matching
Group Life and Disability insurance
Professional Development opportunities
Wellness programs
A variety of other perks
Company
HTC Global Services
HTC Global Services Inc., is a global provider of Information Technology and Business Process Services and Solutions.
10001+ employees
H1B Sponsorship
HTC Global Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (361)
2024 (367)
2023 (440)
2022 (314)
2021 (227)
2020 (438)
Funding
Current Stage
Late StageTotal Funding
$1.2MKey Investors
Michigan Economic Development Corporation
2024-12-10Grant· $1.2M
Leadership Team
Gunasekaran Nadar
CHIEF FINANCIAL OFFICER
Girish Arora
Vice President, Financial Services and Insurance
Recent News
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