Aveanna Healthcare · 2 days ago
Care Experience Manager
Norcross, GA
Full-time
Onsite
Mid LevelAveanna Healthcare is one of the largest private-duty nursing companies in the nation and is continuing to grow. The Care Experience Manager will coordinate staffing needs, manage caregiver schedules, and provide on-call support to staff, patients, and families, ensuring efficient service delivery and adherence to company policies.
Health CareHospitalNursing and Residential Care
Responsibilities
Coordinate staffing needs and manage caregiver schedules
Organize orientation and training for new caregivers
Manage shift coverage for absences or tardiness
Monitor and address cost containment to ensure efficient case assignments
Evaluate and support staff performance with a positive approach
Provide 24/7 on-call support to field staff, patients, and families (on a rotating basis)
Occasionally deliver supplies/equipment to homes as needed (mileage reimbursed)
Build and maintain strong relationships with caregivers and patients to ensure top-tier service
Demonstrate problem-solving skills, initiative, and sound judgment
Uphold and adhere to company policies and procedures
Qualification
Required
High School Diploma or equivalent required; College Degree a plus
Proficient in English; bilingual skills are a plus
Healthcare experience is highly preferred
Proficiency in Microsoft Office Suite (Word and Excel)
Strong organizational skills, ability to multitask, and thrive in a team environment
Willingness to work an after-hours on-call schedule
Benefits
Health, Dental, Vision, and Company-paid Life Insurance
Paid Holidays, Vacation Days, and Sick Days
Quarterly Bonus Opportunities
Mileage Reimbursement
401(k) Savings Plan with Employer Matching
Employee Stock Purchase Plan with a 15% Discount
Tuition Discounts and Reimbursement Program (conditions apply)
Nationwide Presence with Advancement Opportunities
Employee Recognition Programs and Relief Fund
Structured New Hire Orientation
Employee Resource Groups for Community and Support
Company
Aveanna Healthcare
Aveanna Healthcare is a home healthcare provider.
Founded in 2017
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.49BKey Investors
Penfund
2025-10-21Post Ipo Secondary· $90M
2025-09-18Post Ipo Debt· $1.32B
2023-01-01Post Ipo Equity
Leadership Team
Anthony P Angelo
Vice President- Home Health Operations
G
Gary Epstein
Founder
Recent News
2025-12-18
Home Health Care News
2025-12-13
Company data provided by crunchbase