Universal Orlando Resort · 1 day ago
Senior Communications Specialist, Internal Communications
Orlando, FL
Full-time
Onsite
Mid, Senior Level
2+ years expUniversal Orlando Resort is seeking a Senior Communications Specialist to drive execution of communications across all channels and programs. The role focuses on developing and delivering Team Member communications programs aimed at enhancing engagement through various internal communication channels.
Entertainment
Responsibilities
Ideate, develop, and write news and compelling editorial content for use across various Internal Communications channels. Gather information from subject matter experts, conduct interviews, attend and cover events, and create or capture imagery as needed
Contribute to developing creative concepts for initiatives such as Team Member storytelling, marketing campaigns, product launches, marquee events, and operational support. This includes writing and formatting creative briefs, video scripts, and tactical overviews. Additionally, track and monitor the progress of campaign tactics to ensure timely completion of deliverables
Partner with Internal Communications leadership to develop a robust editorial calendar that supports our destination, Team Member engagement campaigns and other identified content themes
Schedule, publish and execute communications across channels, including email, Intranet, social media, using appropriate tools. Support all Team Member channels through reporting and benchmarking
Represent Internal Communications in cross-functional meetings and provide backup support for conducting Internal Communications-based meetings, as identified. Provide backup support for tasks as needed
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Communications, Public Relations, or a related field is required
Experience in a communications-related field or extensive, personal familiarity with communications processes and workflows required
Strong understanding of social media platforms required
Strong writing skills, with portfolio of work examples
Excellent interpersonal and team communication skills required
Must be a team player – able to build and maintain strategic partnerships
Ability to work on multiple projects simultaneously and independently
Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines
Ability to work under pressure, deadlines, and incomplete information
Consistent attendance is a job requirement
Preferred
2+ years' experience working in communications, public relations, or corporate communications preferred
Social media, graphic or web design, or video development experience a plus; or equivalent combination of education and experience
Experience with project management platforms, such as Workfront and Airtable, is preferred
Adobe Creative Cloud experience preferred. Familiarity with Canva, and quick adaptability to other multimedia content creation software is a plus
High proficiency in Microsoft Office preferred
Company
Universal Orlando Resort
For years, we’ve been creating a legacy of unforgettable experiences for our Guests.
10001+ employees
H1B Sponsorship
Universal Orlando Resort has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (8)
2023 (5)
2022 (5)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Tracey Stockwell
CFO
Bobby B. Belzeski
Human Resources Business Partner
Company data provided by crunchbase