TECKpert ยท 1 day ago
Business Analyst
TECKpert is a tech consulting and staff augmentation firm headquartered in Miami, FL, seeking an experienced Business Analyst to support a government agency in South Florida. The role involves analyzing business processes, gathering requirements, collaborating with technical teams, and supporting software implementation efforts.
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Responsibilities
Analyze and document existing business processes and identify opportunities for improvement
Gather, define, and manage business and system requirements throughout the project lifecycle
Develop as-is and to-be process flows, functional specifications, user stories, and related documentation
Collaborate with cross-functional technical teams, vendors, and business stakeholders
Support software implementation efforts from requirements through deployment
Facilitate workshops, interviews, and working sessions to elicit requirements
Manage requirements traceability and ensure alignment with project objectives
Support change management activities, including impact assessments and end-user support
Assist with testing efforts including test planning, test case development, and UAT coordination
Prepare training materials and support end-user training activities
Provide regular status updates, reports, and presentations to stakeholders
Identify risks and issues and proactively recommend mitigation strategies
Qualification
Required
Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field (or equivalent experience)
Minimum of seven (7) years of experience as a Business Analyst supporting IT software implementations
Proven experience working in large, complex organizations
Strong experience with both Waterfall and Agile methodologies
Extensive experience with requirements gathering, documentation, and process modeling
Strong written and verbal communication skills
Strong analytical and problem-solving skills
Experience supporting vendor-based system implementations
Experience in public sector or government environments
Proficiency with Microsoft Office, Microsoft Project, Teams, SharePoint, and Azure DevOps
Experience facilitating stakeholder workshops and executive-level communications
Benefits
Medical, dental, vision and life insurance available after 30 days of hire.