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Neighborhood House · 20 hours ago

Director of Housing Stability Programs

Saint Paul, MN

Full-time

Onsite

Lead/Staff, Director/Executive

$74K/yr - $84K/yr

5+ years exp

Neighborhood House is a long-established organization dedicated to providing essential services in St. Paul. The Director of Housing Stability Programs will lead strategic and operational efforts to ensure the effectiveness of programs aimed at preventing evictions and homelessness, while also contributing to the overall success of the organization.

EducationHospitalityNon Profit

Culture & Values

Responsibilities

Develop and implement a strategic vision to ensure the growth and sustainability of the Housing Stability programs

Translate organizational strategy into clear program priorities, outcomes, and annual work plans, and hold staff accountable for results

Represent Neighborhood House in system-level housing planning and policy conversations; serve as the primary ambassador for Housing Stability programs, communicating goals, progress, and challenges to internal and external audiences; represent the organization and programs through partnerships, meetings, and collaborations with community stakeholders

Provide leadership, management, and strategic direction for 8-10 program staff, fostering an inclusive, collaborative, and high-performing team culture

Support staff development through regular observation, feedback, and coaching

Contribute to organization-wide learning, problem-solving, and strategic initiatives beyond the Housing Stability portfolio; serve as a partner and collaborator with colleagues in other Neighborhood House programs, working frequently with peers and executive leadership

Ensure all programs apply a diversity, equity, inclusion, and radical hospitality lens and that services are culturally responsive and appropriate

Oversee compliance and monitoring with local, state, and federal regulations, including data privacy standards

Monitor program performance and grant progress to ensure alignment with funder requirements and organizational goals

Make independent program-level decisions within approved budgets and policies, and identify when issues require consultation or escalation to the Vice President of Programs or executive leadership

Build relationships and collaborate with external partners, including other service providers and landlords, to strengthen program coordination and impact

Identify and facilitate relevant training for staff and volunteers

Develop and manage budgets for all Housing Stability programs

Make responsible spending and savings decisions that align with organizational priorities and fiscal requirements

Collaborate with the Finance team and Advancement team to identify, pursue, and manage grant and funding opportunities

Partner with the Director of Community-Based Evaluation and Impact to assess program effectiveness and support data-informed decision-making

Implement evaluation tools, ensure timely and accurate data entry, and monitor progress through relevant databases to maintain effective progress tracking

Ensure participant voice informs program design

Evaluate the effectiveness of programs and strategies and recommend or implement programmatic, operational, or resource shifts as needed to improve outcomes, accessibility, and sustainability

Prepare reports for funders and leadership, translating outcomes into actionable insights that inform decision-making

Qualification

Housing stability experienceProgram leadershipBudget managementHousing lawsRacial equity knowledgeComputer proficiencyBilingual skillsInterpersonal skillsTime managementCommunication skills

Required

5-8 years of progressively responsible experience in housing stability or human services, including significant people management responsibility

Bachelor's degree in the social sciences, non-profit management, or related field, or equivalent relevant and progressively responsible leadership experience

Experience managing managers or senior staff, budgets, and funding relationships and requirements

Demonstrated strategic program leadership

Knowledge of housing programs and state, county, and city regulations — including housing laws, mortgage and foreclosure process, and tenant/landlord laws

Working knowledge of racial equity and social justice issues relevant to the communities we serve

Proven ability to lead cross-departmental teams and complex projects in collaboration with executive leadership

Proven ability to adapt to evolving program, participant, and funder needs while maintaining program integrity

Strong time management skills with demonstrated ability to manage tasks, projects, and priorities; Demonstrated ability to move projects to completion by deadlines

Excellent interpersonal, verbal, and written communication skills in English

Committed to working both independently and as part of a team

Proficient computer skills (including Microsoft Office, Internet, and e-mail)

Ability to work in a fast-paced, high-energy environment

Must have a driver's license, a clean driving record, and the ability to drive agency vehicle