Tekmetric · 19 hours ago
Content Manager
Houston, TX
Full-time
Hybrid
Senior Level
5+ years expTekmetric is a cloud-based platform that helps auto repair shops improve their operations and customer service. The Content Manager will be responsible for developing and executing content strategy, creating engaging content for a non-traditional B2B audience, and ensuring a cohesive brand voice across all materials.
AutomotiveSaaSSoftware
Responsibilities
Own Tekmetric’s content strategy (and actually execute it). Build an editorial roadmap that ladders to business priorities (category leadership, awareness/share of voice, and organic discovery), then ship content consistently, without an in-house content team behind you
Build a content operating system that reduces 'content by committee.' Create clear intake + briefing processes, lightweight approvals, editorial standards, and a repeatable workflow that helps SMEs contribute without slowing everything down
Develop and protect a cohesive Tekmetric voice. Create (and enforce) voice/tone and writing guidelines, while being the quality bar across content touchpoints
Create content for a non-traditional B2B audience. Produce practical, snackable, high-utility formats that meet auto repair shop operators where they are (think: short articles, checklists, scripts, swipeable guides, 'how-to' playbooks that are genuinely quick, toolkits, customer-facing templates, short-form video concepts, and punchy email/social copy—vs. long white papers)
Drive 'share of search' and 'share of answer.' Partner closely with the SEO/website owner to: identify the questions shop owners/advisors/technicians actually ask, build content that answers them better than anyone and structure and refresh content so it performs in both traditional search and AI-assisted discovery
Use AI as a leverage layer (not a substitute for taste): apply a 'synthesize → structure → polish' workflow to turn messy raw inputs (SME interviews, call notes, transcripts, event debriefs, product docs, customer stories, competitive research) into clear briefs, outlines, and content toolkits, while ensuring every final narrative, headline, and POV is driven by human editorial judgment, brand voice, and audience truth
Support share of voice through smart POV + story packaging. Work with Brand/PR to translate key narratives into content that increases visibility and 'talkability,' helping Tekmetric earn mindshare in the market
Source and craft SME speaker submissions for events/trade shows. Identify strong internal SMEs, interview them, draft session titles/abstracts, manage submission calendars, and package speakers in a way that gets accepted
Turn customer outcomes into content people trust. Partner with Customer Advocacy to translate stories into assets (case studies, quotes, 'what changed' narratives, talk tracks, and content that helps shops see themselves in the story)
Make distribution real (not an afterthought). Collaborate with Social + Design to plan distribution up front and repurpose content into channel-native formats (social series, email snippets, event talk tracks, landing page modules)
Measure what matters and iterate fast. Define success metrics with your partners (organic visibility, engagement, rankings, content-assisted pipeline signals where available, share of voice inputs), then run a steady improvement loop
Qualification
Required
5+ years of experience in content marketing, editorial, content strategy, or brand storytelling (in-house or agency), with a track record of shipping content consistently
A portfolio of work that shows: clear writing, strong editorial judgment, audience empathy, and multi-format thinking (web, social, email, scripts, toolkits, etc.)
Proven ability to interview SMEs and convert expertise into content that sounds human and credible (not 'marketing-ish')
Experience building (or rebuilding) content systems: editorial calendar, briefs, templates, approvals, and voice/tone guidelines
Strong collaboration skills and comfort driving work cross-functionally
Working knowledge of SEO/GEO fundamentals and content optimization; you can partner deeply with an SEO owner and understand what 'good' looks like
High craft standards, speed, and resilience in a fast-moving environment
Preferred
Experience marketing to field-based, non-desk, or trade audiences (or anything adjacent to the skilled trades / local service economy)
Experience with event speaker submissions, thought leadership packaging, or PR-adjacent content
Familiarity with how AI search is changing discovery—and curiosity to test how content earns visibility and trust in that environment
Benefits
Enjoy the flexibility of remote work
Competitive base salaries that reflect your value.
Generous Paid Time Off, because we know you do your best work when you're well-rested.
Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
Keep growing with support for continuing education - we’re invested in your development.
Company
Tekmetric
Digital vehicle inspections, repair orders, inventory, job progress, customer communication, & much more.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$1.64MKey Investors
Susquehanna Growth Equity
2022-03-16Private Equity
2018-08-28Series Unknown· $1.14M
2016-01-01Seed· $0.5M
Leadership Team
Taylor Fuqua
CTO
Aaron Szafran
Partner Manager
Recent News
2025-11-13
2025-11-10
Company data provided by crunchbase